工作内容
• Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery• Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction• Provide after-sales service, addressing any post-purchasing concerns, coordinate repairs and replacements and ensure customer satisfaction• Actively engage with potential and existing customers, understand their needs and offer suitable furniture solution from our collection• Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, product negotiations and resolving any issues• Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers • Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings• Market planning, analysis, and business development
福利制度
Salary Package : RM 3,500 - RM 5,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc （MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to change
