Customer Service Executive (JB)ID:52892
3,000 MYR ~ 4,000 MYRJohor Bahru3个月以上前概述
薪资
3,000 MYR ~ 4,000 MYR
产业类别
Logistic, Manufacturing(Machinery), Trading Firm
工作内容
1. Overseeing the customer service process via phone, email and social media.
2. Frequently follow-up with customer at all times.
3. Communicate closely with salesperson to fulfil customer requirements.
4. Agility in respond in customer queries and request.
5. Deliver fast response and consistent service to maintain close relationship with existing and new customers.
6. Attend all ad-hoc, urgent and new task related to customers.
7. Constantly follow-up on customer payment to assure no delay in customer payment term.
8. Work closely with each department to assure smooth delivery to all customers.
9. Participate in monthly inventory inspections.
10. Monitor closely from customer’s quotation to purchase orders to invoicing and delivery related matters.
资格
应征条件
1. Process Diploma/Degree in Business Administration or any discipline.
2. Minimum 3 years’ experience in customer service will be added advantage.
3. Pleasant personality, customer-oriented and communicates well at all levels.
4. Ability to work indecently with minimum supervision.
5. Computer literacy especially Microsoft office英文
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其他语言
Malay, Mandarin, English
附加信息
福利制度
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工作时间
8.30am ~ 5.30pm
假日
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职业类别