Overview

• Salary

  3,000 MYR ~ 4,000 MYR

• Industry

  Logistic, Manufacturing(Machinery), Trading Firm

• Job Description

  1. Overseeing the customer service process via phone, email and social media.
  2. Frequently follow-up with customer at all times.
  3. Communicate closely with salesperson to fulfil customer requirements.
  4. Agility in respond in customer queries and request.
  5. Deliver fast response and consistent service to maintain close relationship with existing and new customers.
  6. Attend all ad-hoc, urgent and new task related to customers.
  7. Constantly follow-up on customer payment to assure no delay in customer payment term.
  8. Work closely with each department to assure smooth delivery to all customers.
  9. Participate in monthly inventory inspections.
  10. Monitor closely from customer’s quotation to purchase orders to invoicing and delivery related matters.