Customer Support ExecutiveID:52153
2,500 MYR ~ 3,500 MYRMont Kiara3个月以上前概述
薪资
2,500 MYR ~ 3,500 MYR
产业类别
Retail, Retail/Distribution(Fashion&Apparel), Retail/Distribution(Other)
工作内容
- Handle Product Inspection (BR) related matters - coordinate between customer, warehouse and stakeholders
- Handling New Store Opening/Closing – new store open scheduling, manage store listing, prepare new store registration proposal etc
- Handle customer inquiry/complaints (Ex: item damage/shortage)
- Submit Order PC change setting / Report spoiled PC
- Handle monthly order schedule
- Request order quantity/Monthly Stock Level from customers
- Follow up special order shipment status and inform to customer
- Update Covid-19 situation and store status in Malaysia (Monthly)
- Update Sales & Monthly Task Result
- Update and send Malaysia store list (monthly)
- Follow up special/new project planning with customer
- Handle shipment/ordering issue (delay, wrong date setting…etc)
- Update HQ Monthly Meeting Sales Report
- Request document from HQ (cosmetic)
- Prepare Meeting Agenda/Minutes/presentation with customer, warehouse and stakeholders
资格
应征条件
- Education: Candidate must possess at least SPM or Diploma in any field
- Experience: Minimum 2 years of working experience, customer support on warehouse operations relevant experience will be an added advantage
- Language:
> Well versed in English and Bahasa Malaysia, both verbal and written
> Basic Japanese language will be an added advantage
- Others:
> Self-motivated, willing to learn
> Good communication and interpersonal skills
> Able to multitask effectively
> Meticulous, able to work under pressure and independently
> Well versed in Microsoft Office applications
> Willing to travel when required
> Willing to work in Mont Kiara area英文
-
其他语言
Mandarin, English
附加信息
福利制度
- Season Parking provided
- Any cost on travel (e.g. office to Daiso warehouse, banks etc) reimbursed
- Bonus provided once a year. (only if you worked for more than 1 year)
- AL 12days/year
- MC 14days/year (RM50 per claim)
- Annual medical checkup
- Maternity leave工作时间
0900 ~ 1800
假日
-
职业类别