Customer Support ExecutiveID:52153

2,500 MYR ~ 3,500 MYRMont Kiara3ヶ月以上前

概要

  • 給与

    2,500 MYR ~ 3,500 MYR

  • 業界

    Retail, Retail/Distribution(Fashion&Apparel), Retail/Distribution(Other)

  • 仕事内容

    - Handle Product Inspection (BR) related matters - coordinate between customer, warehouse and stakeholders
    - Handling New Store Opening/Closing – new store open scheduling, manage store listing, prepare new store registration proposal etc
    - Handle customer inquiry/complaints (Ex: item damage/shortage)
    - Submit Order PC change setting / Report spoiled PC
    - Handle monthly order schedule
    - Request order quantity/Monthly Stock Level from customers
    - Follow up special order shipment status and inform to customer
    - Update Covid-19 situation and store status in Malaysia (Monthly)
    - Update Sales & Monthly Task Result
    - Update and send Malaysia store list (monthly)
    - Follow up special/new project planning with customer
    - Handle shipment/ordering issue (delay, wrong date setting…etc)
    - Update HQ Monthly Meeting Sales Report
    - Request document from HQ (cosmetic)
    - Prepare Meeting Agenda/Minutes/presentation with customer, warehouse and stakeholders

求めている人材

  • 応募条件

    - Education: Candidate must possess at least SPM or Diploma in any field
    - Experience: Minimum 2 years of working experience, customer support on warehouse operations relevant experience will be an added advantage
    - Language:
    > Well versed in English and Bahasa Malaysia, both verbal and written
    > Basic Japanese language will be an added advantage
    - Others:
    > Self-motivated, willing to learn
    > Good communication and interpersonal skills
    > Able to multitask effectively
    > Meticulous, able to work under pressure and independently
    > Well versed in Microsoft Office applications
    > Willing to travel when required
    > Willing to work in Mont Kiara area

  • 英語

    -

  • その他言語

    Mandarin, English

その他

  • 福利厚生

    - Season Parking provided
    - Any cost on travel (e.g. office to Daiso warehouse, banks etc) reimbursed
    - Bonus provided once a year. (only if you worked for more than 1 year)
    - AL 12days/year
    - MC 14days/year (RM50 per claim)
    - Annual medical checkup
    - Maternity leave

  • 就業時間

    0900 ~ 1800

  • 休日

    -

  • 職種

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