Head of Department (Client Services)ID:46354

15,000 MYR ~ 18,000 MYRKota Damansara/Petaling Jaya3个月以上前

概述

  • 薪资

    15,000 MYR ~ 18,000 MYR

  • 产业类别

    Other

  • 工作内容

    * Active promoter of company core values, mission and vision, to lead by example professionally
    * To manage client services department operations in accordance to company's ISO procedures
    * To prepare annual budget for the department
    * Develop and implement client services and sales growth strategies align to company's direction, ISO objectives, goals and targets
    * To lead, motivate and support the client services team to achieve the company's growth priorities, goals, targets and ISO Objectives
    * To gather, update and analyze client's feedback and market intelligence
    * To manage and ensure client satisfaction and profitability of the service contracts aligned to the strategic plans of the company
    * Develop relevant department's KPIs and monitor performance of the department
    * To prepare weekly, monthly, quarterly and yearly updates and reports to CEO & COO
    * To perform ad-hoc assignments as and when instructed by CEO or COO

资格

  • 应征条件

    - Education Background : Master/Degree Sales/Marketing or any related disciplines
    Knowledge in client services management software
    - Experience : More than 5 years working experience as Business Development Manager or equivalent
    - Require Skill : Good written and verbal communication skills in English
    Good Organizational, administrative and problem solving skills with the ability to demonstrate sound judgement in making
    decision
    Good people skills and the ability to relate work effectively at all levels of the organization

  • 英文

    -

  • 其他语言

    Mandarin, English

附加信息

  • 福利制度

    To be advice during interview

  • 工作时间

    -

  • 假日

    -

  • 职业类别

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