Customer Service Senior Executive / AMID:39896
4,000 MYR ~ 7,000 MYRTanjung Tokong, Tanjung Bungah, Gelugur, Georgetown, Jelutong, Air Itam, Bayan Lepas, Bayan Baru, Batu Maung, Bukit Jambul, Perai, Sebarang Jaya, Butterworth, Bukit Mertajam, Simpang Ampat, Juru, Nibong Tebal, Bukit Minyak, Batu KawanOver 3 months agoOverview
Salary
4,000 MYR ~ 7,000 MYR
Industry
Logistic
Job Description
- Report to Office Manager
- Handling daily task of import & export shipment
- Booking and arranging space for shipments on carriers such as vessels and trucks
- Arrange cargo movements to destinations overseas
- Preparing and processing documentation such as commercial invoices and shipper’s export declaration Bills of Lading
- Involves working with others’ and so being able to communicate clearly and being very organized is essential
- Attending to Customer query via mail and on call
- Ensure the shipments are meet on time delivery by achieving specific targets without failure and meet customer expectation
- To monitor and supervise packing activities to ensure quality and conformance to customers’ requirements
- Try to maintain inventory accuracy and control minimum level by highlighting problems to relevant departments
- Coordinate with Shipping coordinator, internal and external parties to have the same understandings to meet the company’s’ goal
- To coordinate loose fittings and pipes for packing accurately on time for delivery to achieve 100% OTD and zero discrepancy
- To fulfill safety and health requirements, direct and maintain 5S housekeeping standards of cargo at warehouse storage areas
Qualifications
Requirement
- Language : English, Chinese and Malay
- Education Background : Diploma/Degree in Business Administration / Marketing / Commerce / Logistic / Transportation / Supply Chain / Maritime, other equivalent
- Experience : Over 5 years of working experience in logistic line, preferbale in operation or customer service
- Skill : Knowledge of MS Office and computer usage
- Certification : N/A
- Age : 30 ~ 40
- Others : N/AEnglish Level
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Other Language
Malay, Mandarin, English
Additional Information
Benefit
- Transportation Allowance : RM 250 (Exe), RM 300 (Sr Exe)
- Business travel expenses are claimable (toll, parking, mileage)
- Sales position is entitled to mobile phone allowanceWorking Hour
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Holiday
Sun, Public Holiday
* Sat Working Hour : 0900 ~ 1300Job Function