概要

• 給与

  4,000 MYR ~ 6,000 MYR

• 業界

  IT/Telecommunications

• 仕事内容

  - Planning, design, assessing and mitigating risks, consistent configuration and deployment of network security solutions, with ownership of the delivery process for the entire product/service lifecycle.
  - Responsible for driving sales by assisting sales team to act as a technical resource throughout the sales cycle.
  - To provide technical assistance during the sales process for demo or proof of concepts to meet customer business requirements.
  - Provide excellent customer service to internal and external clients, including response to escalations, proactively follow up with customers of network security issues, assessing and communicating business impact.
  - Work closely with the technical helpdesk team to answer, escalate and resolve customer’s technical issues.
  - To lead and guide other team members on network deployment, troubleshooting and security best practices.
  - Provide fast isolation and resolution of Firewall, WAF, network routing, switching, security, wireless, VPN issues.
  - Provide good judgment in solving problems as well as identifying problems in advance, and proposing solutions.
  - Create and maintain up to date documentation of the network security solutions, detailing configuration of deployed solutions.
  - Actively involved, organized, reliable and accountable.
  - Ability and desire to learn and grow independently as well as in a team.
  - Multitasking ability to manage time well and meet multiple deadlines in a hectic environment.