概要

• 給与

  8,500 MYR ~ 9,500 MYR

• 業界

  Manufacturing(Automobile)

• 仕事内容

  ■ JOB OVERVIEW
  This position plays a key role in managing and optimizing fleet operations with a strategic focus on enhancing the customer experience throughout the after-sales journey.
  
  ■ RESPONSIBILITIES
  ・Sales Coordination
  - Collaborate with internal teams and dealers to achieve fleet volume targets while ensuring smooth vehicle delivery and post-sales support.
  - Act as the primary liaison for corporate fleet customers after the point of sale.
  - Develop and maintain strong relationships with fleet managers, procurement teams, and key decision-makers.
  
  ・Customer Experience Management
  - Monitor customer satisfaction levels and implement initiatives to enhance service quality.
  - Coordinate with after-sales teams, service centers, and dealers to ensure timely support and effective issue resolution.
  
  ・Synergy & Team Development
  - Provide tailored support to dealer fleet teams to drive performance and continuous improvement.
  - Lead and coach team members to enhance their competencies and effectiveness.
  - Deliver relevant training programs for fleet customers to improve product understanding and engagement.
  - Ensure synergy across division and department by involving in decision making for sales planning, stock management, product development, marketing event.