Guest Relations Officer (Japanese Speaker)ID:48559
4,000 MYR ~ 5,000 MYRKota Damansara/Petaling Jaya3ヶ月以上前概要
給与
4,000 MYR ~ 5,000 MYR
業界
Food Services, Hospitality/Tourism & Leisure
仕事内容
· Manage Japanese guest queries in a friendly, timely, and efficient manner
· Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for customers
· Ensure knowledge of menu and all products
· Ensure mis-en-place is well stocked at all floor stations
· Follow correct reporting procedures if faced with issues
· Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
· Practice Sheraton Grooming standards including uniform dress code, cleanliness and personal hygiene
· Comply with hotel security, fire regulations and all health and safety legislation
求めている人材
応募条件
- Education Background : Doesn't matter
- Experience : 0 to 3 years in F&B industry, customer service industry
- Require Skill :
To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
· Presentable
· Positive attitude
· Good communication skills
· Committed to delivering high levels of customer service
· Excellent grooming standards
· Flexibility to respond to a range of different work situations
· Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
· Experience in Food and Beverage department and/or industry
· Previous experience of cash handling
· Knowledge of Food Hygiene Regulations
- Certificate : JLPT N3英語
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その他言語
English, Japanese
その他
福利厚生
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就業時間
1100 ~ 2230
休日
6 days working / week
Mon-Sun:
11:00AM - 14:30PM
Break in-between
18:00PM - 22:30PM職種