Guest Relations Officer (Japanese Speaker)ID:48559

4,000 MYR ~ 5,000 MYRKota Damansara/Petaling JayaOver 3 months ago

Overview

  • Salary

    4,000 MYR ~ 5,000 MYR

  • Industry

    Food Services, Hospitality/Tourism & Leisure

  • Job Description

    · Manage Japanese guest queries in a friendly, timely, and efficient manner
    · Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for customers
    · Ensure knowledge of menu and all products
    · Ensure mis-en-place is well stocked at all floor stations
    · Follow correct reporting procedures if faced with issues
    · Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
    · Practice Sheraton Grooming standards including uniform dress code, cleanliness and personal hygiene
    · Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

  • Requirement

    - Education Background : Doesn't matter
    - Experience : 0 to 3 years in F&B industry, customer service industry
    - Require Skill :
    To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
    · Presentable
    · Positive attitude
    · Good communication skills
    · Committed to delivering high levels of customer service
    · Excellent grooming standards
    · Flexibility to respond to a range of different work situations
    · Ability to work on your own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    · Experience in Food and Beverage department and/or industry
    · Previous experience of cash handling
    · Knowledge of Food Hygiene Regulations

    - Certificate : JLPT N3

  • English Level

    -

  • Other Language

    English, Japanese

Additional Information

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