Jobs of technical support in Malaysia｜Agensi Pekerjaan Reeracoen Malaysia

Process EngineerID:57811
5,150 MYR ~ 6,650 MYRSimpang Ampat
Job Description
• Responsible for process control for sub-assembly processes.• Familiar with manual assembly process in cable assembly or related industry.• Good knowledge of soldering / welding equipment set-up and process control.• Familiar with vision inspection machine, robotics system and other engineering equipment trouble shoot and maintenance.• Experience in handling of RMA parts.• Responsible for process development and control of transfer projects.• Provide technical support, guidance, and training to production to ensure the products are built within the specification, and the machines and equipment are running optimally and cost effectively.• Enhance Manufacturing operations and systems to improve production yield and efficiency.• Develop best practices and innovation solutions for yield continual improvement and reduce waste.• Work with quality team and production team on customer complaints and provide effective solutions to ensure the concern are addressed and resolved effectively.• Establish the system procedures and the standard operating procedures for new processes. • Ensure critical processes and control points are properly controlled for consistent performance.• Keep workplace safe and healthy by ensuring that policies and safety procedures are followed.
Benefit
• 13th month salary and performance bonus
• Annual leave from 8 days to 16 days (Will increase based on your service length)
• Medical & Health benefits:
• Clinical expenses at company panel (Red Alert) cover employee
• Group Hospitalization & Surgical insurance benefits covers employee
• Group Personal Accident
• Group Term Life
• Prolong illness benefits
• Dental / Vision – RM100 per year
• Medical checkup – RM100 per year
• Public Holidays – 18 days per year
• Special paid leave on the birthday, and compassionate leave

QA EngineerID:57764
3,500 MYR ~ 6,000 MYRMalacca
Job Description
1. Develop and implement manufacturing processes and procedures to optimize production efficiency, quality, and safety.2. Collaborate with cross-functional teams, including design engineering, production, and quality assurance, to develop and implement new products or processes.3. Drive continuous improvement initiatives and lean manufacturing principles to enhance productivity, reduce waste, and improve overall operational performance.4. Monitor and analyze production data and metrics to identify areas for improvement and implement corrective actions as needed.5. Ensure compliance with company policies, regulatory requirements, and industry standards to maintain a safe and environmentally friendly work environment.6. Manage and oversee in engineering terms the implementation of new equipment, technologies, and automation systems to enhance manufacturing capabilities and efficiency.7. Develop and manage the manufacturing line in terms of engineering, ensuring optimal allocation of resources and cost control.8. Collaborate with suppliers and vendors to source and evaluate new technologies, materials, and equipment to improve manufacturing processes and reduce costs.9. Provide technical support and guidance to resolve complex manufacturing issues, troubleshoot problems, and optimize production output.
Benefit
Salary: ~RM3.5K - RM6K

AL: Starting from 8 days
SL: 14 / 18 / 22 days

<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insurance

Project & Service EngineerID:57793
3,000 MYR ~ 5,500 MYRShah Alam
Job Description
【Job Responsibilities】• Communicate with customer on requirements, specification and schedule for request of products.• Work closely with oversea especially China supplier.• Evaluating, organizing and prioritizing workload within the schedule to meet customer timeline.• Lead the functional team members internally and conduct status review meetings regularly.• Reviewing the engineering tasks and initiating the necessary corrective actions.• Ensure technical proposals comply with local rules and regulations.• Understanding the IATF 16949:2016 requirements and always compliance to the requirements.• Liaise or work together with related parties (Internal or External) for products/process improvement activities.• Assists in the development of engineering documentation for new products or product changes.• Carried out the duties has been assigned by superior for all the time.• To perform the technical support on the EV battery repair service (diagnostic, repair, reporting. maintenance).• Communicate with EV battery manufacturer and customer for the EV battery service-related work.
Benefit
• Annual Leave
• Medical Leave
• Phone allowance
• EPF
• SOCSO
• Panel Clinic
• Performance bonus depending on company and personal performance
• Claimable expenses
• Annual dinner
• Birthday Celebration
• Team building activities

Technical Support SupervisorID:57711
4,300 MYR ~ 5,800 MYRButterworth
Job Description
- Managing and Supporting all installed systems and infrastructure of System- Maintain Network Infrastructure and System Security, including system setup and network configuration.- Maintain hardware inventory of all equipment including spare equipment and diagnostic tools.- Troubleshoot complex issues, relating to installation, configuration and functional / technical support of the systems.- Ensure system operations notifications and escalation procedures are accurately followed.- Managing assigned projects and program components to deliver services in accordance with established objectives.- Manage multiple jobs simultaneously and ensure all milestones and deadlines are meet.- Managing and Preparing the reports and necessary documentation to customer or management if required .Manage work assignment and allocation for staff.- Ensure team follows standard operating procedures for all operational functions.- Provide support and guidance to staff. Provide 2nd and 3rd level support to Team Member.- Design, configure, and install network equipment, Audio Video, Door Access, RFID & IoT and CCTV Systems. Perform all delegated tasks assigned by operation manager.- Maintain and upgrade existing network equipment, Audio Video, Door Access and CCTV camera systems.- Provide technical support to end users covering all hardware and systems related issues.- Troubleshoot network equipment, Audio Video, Door Access, RFID & IoT and CCTV camera systems.- Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling. Identify any and all compliance issues with recommended resolution options.- Responsible for solve any problems reported by customer and sends the necessary technicians to check and repair if necessary and test equipment to ensure they are in good and safe working conditions.
Benefit
- Transport Allowance
- Medical Insurance
- Parking is provided
- Medical card hospitalization
- Medical Claim RM40 per visit
- Performance bonus (Early January)
- Salary increment (Early April)
- Follow all Government Holiday
- OT claims (RM13 per hour for weekday and weekends, RM20 per hour for Public Holiday)
- Annual Leave
Less than 2 years - 12 days
2-5 years - 16 days
More than 5 years - 22 days
- Medical Leave 14 days
- Marriage Leave
- Paternity/Maternity Leave
- Compassionate Leave
- Convocation Leave

Laboratory Technician (QC Department) ID:57684
2,000 MYR ~ 2,500 MYRKlang
Job Description
The successful candidate will be responsible to support QC and R&D tasks of polyurethane chemicals & products.• Sample Handling and Testing: Collecting, preparing, and analyzing samples using various techniques and equipment. • Equipment Maintenance: Maintaining, calibrating, cleaning, and troubleshooting laboratory equipment. • Data Management: Recording data, managing lab records, and preparing reports. • Safety and Compliance: Adhering to safety guidelines, managing chemical storage, and ensuring a clean and organized workspace. • Technical Support: Assisting with the development of new tests and procedures.
Benefit
Salary package : RM2,000 - RM2,500 + OT pay (if applicable)

- No fixed allowance
- AL / MC
- Company insurance
- Bonus (subject to company performance)
- Annual increment
- Company trip

Process EngineerID:57517
3,500 MYR ~ 6,000 MYRPerai
Job Description
- Generate CAD drawings for tooling, jig and machine parts- Inspect tooling and create inspection report- Generate/revise controlled document- Carry out engineering test- Develop new product and process- Perform root cause analysis- Offer technical support on production process and engineering design- Provide engineering solution for improvement in process- Any other duties as assigned by the superior
Benefit
- Annual Leave 10 days (Less than 2 years)
- Medical Leave 14 days (Less than 2 years)
- Hospitalization Leave
- Yearly increment
- OT allowance
- Yearly bonus
- Company uniform provided

Sales EngineerID:57127
3,800 MYR ~ 5,000 MYRPudu
Job Description
Job Summary:- The Security System Sales Engineer will spearhead the development and execution of strategic sales plans to achieve company objectives and revenue targets. This role involves identifying and pursuing new business opportunities through proactive prospecting, managing the entire sales cycle, and building strong client relationships. The engineer will collaborate with internal teams and external partners, stay abreast of industry trends, and provide expert technical support throughout the sales process.Key Responsibility:• Sales Strategy and Execution: Develop and implement strategic sales plans, manage the sales cycle from prospecting to closing, and deliver compelling presentations and proposals to key stakeholders.• Client and Market Engagement: Build and maintain client relationships, understand their needs, and recommend tailored security solutions. Conduct site surveys, assess requirements, and stay informed about industry trends and competitor activities.• Collaboration and Support: Work closely with internal teams, subcontractors, and vendors to support sales initiatives, create effective sales strategies, and provide technical insights. Address technical inquiries, resolve issues, and ensure customer satisfaction with post-sales support.• Product Expertise: Offer in-depth knowledge of security systems, including access control, video surveillance, and intrusion detection. Continuously update expertise on new technologies andmarket developments.• Documentation and Reporting: Prepare detailed sales pipeline and project progress reports, as well as technical documentation including proposals, tender agreements, equipment drawings, and system schematics.
Benefit
- EPF, SOCSO, EIS provided
- Bonus(1month - Depends on the Performance)
- Commission
- Petrol card
- Mobile Claim,
- Toll
- Parking Claim
- Salary Increment(Once a year/around 3~5%)
- AL： 16 days
- MC：14 days
- Transportation Allowance
- Mobile Phone allowance(Claimable)
- Medical Allowance
- Insurance

R&D EngineerID:57454
3,500 MYR ~ 5,000 MYRBayan Lepas
Job Description
‐ To carry out primarily research & development projects work related to new products from the stage of preliminary lab study till validation trials & transfer to manufacturing.‐ To carry out evaluation of new or alternative raw materials. Conduct performance / application studies with newingredients.‐ Conduct application tests of premixes & assist in trouble shooting & resolving customer complaints.‐ To provide technical support to manufacturing & resolving technical related problems.‐ To maintain & upkeep of R&D lab for an effective & efficient operation including system compliance with 5S & ISO9001.‐ To study & develop new method or modify existing method for R&D activities or work requirements.
Benefit
- AL : 14 days, max : 20 days
- Transport allowance - RM100
- Meal allowance: RM3/day
- Yearly increment
- 2 times bonus every year
- Mileage claim RM0.55/km
- Dental claim RM100/month
- Panel clinic