3 Jobs found
IT Technical Trainers(multiple positions)ID:57367
6,000 MYR ~ 7,000 MYRKota Damansara/Petaling Jaya工作内容
This role involves conducting specialized training and consulting, as well as developing and delivering customized courses based on customer needs. It also requires technical setup, staying updated on IT trends, and providing excellent customer service while collaborating effectively across departments. Candidates can indicate their specialization field of interest during the interview with this company.<<Field of Specialization>>IT Technical Trainers (1 in each area)Must have extensive knowledge of:i.Cloud computing including Microsoft Azure, AWS Cloud and Architectureii.AI & Machine Learning, Big Dataiii.Cybersecurity <<Job Summary>>• Conduct training and provide consultancy in the respective area of specialization • Organize, set-up and deliver courses to meet the needs of customers• Carry out training needs analysis• Design, develop and customize course materials to meet the requirements of customers• Conduct assessment and outcomes of courses delivered• Install software, configure systems, upgrade or troubleshoot equipment, and classroom setup as required• Keep current regarding changes in computer technology, introduction of new software products, vendor certifications, and educational methodologies • Flexibility in dealing with scheduling changes and new training situations• Work effectively with individuals from all departments as a Team Player and be committed to the overall success of the Company• Offer exceptional customer service to internal/external customers by being highly communicative and responsive
福利制度
Basic Salary：RM6,000 - RM7,000 *deoends on candidate's experience
- Annual Leave: Starting with 12 days per year
- MC based on labor act
- Maternity leave
- Health insurance
- On official duties, the followings are claimable: mileage, toll, parking
- Annual Company Trip
- Professional development
- Provided with a company notebook computer
- 6 months probation period
- Working Hour: 8:30 ~ 17:30 Mon ~ Fri (Not Work-From-Home, not Hybrid, not Flexi-Work.)
- Location: Bandar Utama, Petaling Jaya, Selangor
- Training may be conducted in PJ, Mid Valley, Penang, Bangkok and off-site at Client’s premises
- Training may be face-to-face, virtual, or hybrid
- Company will pay for certification exams in order for the trainer to be certified.
- Quarterly and annual incentives based on achievement of KPIs.
- Discretionary year-end bonus.Technical Trainer (Datacom) – Global Technology ProviderID:57368
6,000 MYR ~ 7,000 MYRKota Damansara/Petaling Jaya工作内容
This role involves delivering technical training to local staff, partners, and customers of a leading global ICT company, including course planning, delivery, and evaluation. Additional responsibilities include maintaining training resources and equipment, developing trainer capacity, and supporting both onsite and online training to ensure high-quality learning outcomes.<<Job Summary>>- Responsible for providing technical training to local staffs, co-operators and customers of a leading global ICT company. This includes planning, conducting courses and test of the trainees.- Directly responsible for training effect (training plan, teaching implementation).- Set up regional training database (including training material, training slides, test questions and other related material) to meet the training needs of the local staff, co-operators and customers (training database construction).- Training of part-time trainers (trainer resources construction).- Maintain training equipment to ensure normal operation of the training equipment (training property management).- Participate in customer onsite/online training by local engineers to ensure onsite training’s quality and trainees’ satisfaction (onsite/online training).
福利制度
Basic Salary：RM6,000 - RM7,000 *deoends on candidate's experience
- Annual Leave: Starting with 12 days per year
- MC based on labor act
- Maternity leave
- Health insurance
- On official duties, the followings are claimable: mileage, toll, parking
- Annual Company Trip
- Professional development
- Provided with a company notebook computer
- 6 months probation period
- Working Hour: 8:30 ~ 17:30 Mon ~ Fri (Not Work-From-Home, not Hybrid, not Flexi-Work.)
- Location: Bandar Utama, Petaling Jaya, Selangor
- Training may be conducted in PJ, Mid Valley, Penang, Bangkok and off-site at Client’s premises
- Training may be face-to-face, virtual, or hybrid
- Company will pay for certification exams in order for the trainer to be certified.
- Quarterly and annual incentives based on achievement of KPIs.
- Discretionary year-end bonus.Trainer, AI ChatbotID:57321
5,000 MYR ~ 7,500 MYRCheras, Cheras工作内容
Role Summary:This role involves curating and refining datasets, testing chatbot responses, and collaborating with AI developers to improve functionality.Job Description:As an AI Chatbot Trainer, you will be responsible for improving and enhancing the functionality of our chatbot. You will work closely with QA Team and customer service teams to refine the chatbot’s ability to understand and respond to user queries effectively. Your primary goal is to ensure that the chatbot provides accurate, helpful, and human-like interactions.Key Responsibilities:1. Train the AI chatbot to understand and respond to a wide variety of customer inquiries.2. Curate and build datasets to support the chatbot's learning process.3. Evaluate and test the chatbot's responses, providing feedback and improvements.4. Collaborate with AI developers to identify areas for chatbot enhancement.5. Analyze user interactions and patterns to identify opportunities for optimization.6. Fine-tune chatbot dialogues, creating and adding new content for specific use cases.7. Perform quality assurance testing to ensure the chatbot’s reliability and accuracy.8. Develop and implement strategies to continuously improve the chatbot’s performance.9. Train and onboard new team members on chatbot functionalities and maintenance.
福利制度
- House Loan Allowance (upon confirmation)
- Transport Allowance
- Dental RM500/year (upon confirmation)
- Optical RM400/year (upon confirmation)
- Company Insurance
- Phone Allowance
- Sport Membership
- Medical Coverage
- AL 15 days (Junior), 17 days (Senior)
- Medical Leave
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity Leave