18 Jobs found
Customer Service Administrator (KLIA2)ID:55184
3,300 MYR ~ 2,650 MYRSepang工作内容
As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service Administrator, you will• Customer Support: Provide prompt and courteous assistance to customers via phone, email, chat, and other communication channels.• Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience.• Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions.• Product Knowledge: Develop a deep understanding of our products or services to effectively address customer inquiries and provide relevant information.• Documentation: Maintain comprehensive and accurate records of customer interactions, transactions, and resolutions in the company's database or CRM system including documentations of tour group transactions.• Communication: Collaborate with internal teams such as sales, logistics, and finance to coordinate responses and resolve customer issues in a timely manner.• Feedback Collection: Gather customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience.• Process Improvement: Contribute ideas and suggestions for improving customer service processes, workflows, and systems to increase efficiency and customer satisfaction.• Compliance: Adhere to company policies, procedures, and compliance standards while handling customer inquiries and processing transactions.
福利制度
・Basic = RM 2,000
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Insurance Coverage
・Staff Discount
・Birthday Token
・Milestone Service:
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
・Year End Celebration on December
・Engagement activities by quarterly with management approval
** Season Parking RM140/monthly under personal costAssistant Key Account Manager ID:55171
4,000 MYR ~ 5,000 MYRBandar Sunway/Puchong工作内容
- Leads the Accounts ‘strategy and development of Brands in the modern trade industries. This includes managing key accounts, partnering with business managers to arrive at solid trade marketing strategies and plans, defining strategic brand and SKU assortment as well as appropriate planogram and merchandising to have a strong representation in these strategic beauty channels. - Negotiates for trade margins and rentables ensuring that all components of the value chain are maximized - Prepares bottom up sales forecast as input to Annual Budget Planning - Co-champions monthly S&M meetings and cycle meetings to align the sales organization on objectives, strategies and plans - Delivers the monthly quota for the channel and ensures appropriate allocation of quota to direct reports and frontliners. - Conducts a monthly business review of respective channels and develops the recommended action plans as needed to ensure our brands win in the channel - Champions healthy Customer P&Ls and identifies the right investment model for the channel - Ensures flawless execution at point of sale in the channel - Provides timely feedback on developments in the channel as well as competitor initiatives - Work closely with product marketing team and business partners to manage channel marketing activities from planning to execution.- Keep track of sell-through to ensure higher accuracy in sales forecast
福利制度
- Transport Allowances RM500
- Performance Bonus (averagely 1 month)
- Medical Claim RM300 per year
- 50% discount for staff purchase
- RM150 claims for staff purchase based on retail priceAccount Wholesale Support ID:55153
4,000 MYR ~ 5,000 MYRSeri Petaling, Other KL District工作内容
Job Description• Mainly handle Malaysia office account for wholesale business - full sets of accounts • Key in vouchers using Auto count system (new account system) and SAP system (will stop to use the system by end of May) ,prepare staff, supplier, tax payments.• Prepare monthly account closing reports and PL analysis• Attend auditors and prepare documents for auditors• Prepare data for corporate tax return for tax agent• Prepare budget, revised budget for expenses and income• other account related jobs.
福利制度
- No fixed bonus
- 2 times of performance bonus per year (May and Nov).
- Free parking
- Laptop will be provided
- Marriage allowance
- Child birth allowance
- Company trip
- Personal accident & Hospitalization and surgical insurance (after probation)
- RM1,000 Medical fee (after probation)
- Provide annual medical check up (After probation)
- Uniform will be provided after probation
- AL first 2 years will be 8 days (prorated). Maximum 16 days.
- Influenza vaccination will be provided yearly
- Yearly AGMCreative E-Commerce Executive ID:55110
4,000 MYR ~ 6,000 MYRSeri Petaling, Other KL District工作内容
- Extensive understanding of whole ecommerce flow logic and online marketplace operation. - Assist in overseeing our marketplace day-to-day operation including online activities, order fulfillment and accountmanagement (Shopee, Lazada & etc).- Assist in managing brand's ecommerce site and SNS account (Facebook, Instagram, TikTok & etc).- Manage and oversee listing of products and pricing online.- Assist in store, social & ecommerce creatives set up during campaigns (eg, store opening, 11.11, 12.12 etc).- Ability to manage customers enquiries through online channels.- Execute marketing calendar with E-commerce team lead to drive brand visibility and sales.- Participate in online campaign development.- Adaptable, able to multitask, and bold in trying new ideas that can generate profitable online sales / traffic- Ability to work independently and autonomously in driving projects to completion and overachieving.- Help out as and when required.- On-site training will be provided.
福利制度
- Public transportation allowance RM50 is provided, not entitled if staff is using car as we provide monthly season pass
- Marriage allowance
- Child birth allowance
- Company trip
- Personal accident & Hospitalization and surgical insurance (after probation)
- Medical fee with a maximum Rm500 per year
- Provide annual medical check upSenior Marketing Executive (Moist Daine)ID:54900
3,500 MYR ~ 5,000 MYRKota Damansara/Petaling Jaya工作内容
【Job Description】• Develop, organize and execute marketing campaigns for the assigned brand in line with brand marketing objectives and goals. • Propose marketing strategies, combining all marketing mix such as product, pricing, positioning and promotion to achieve business plan. • Work closely with designers, suppliers and production to plan and produce marketing materials (photos/videos). • Plan and execute digital marketing campaigns in (but not limited to) social media. • Manage multiple social media accounts, planning social media posts. Proficiency in copy writing is a huge bonus. • Ensure all retail stores visual merchandising is in line with brand primary & secondary focus. • Establish and maintain close relationship with associates such as principles, media, KOL & the public. • Monitor, measure and report performances of all campaigns and assess against goals (ROI and KPIs). • Manage budget and calculate investment decisions within the limit of allocated budget. • Work closely with the Sales Team to develop Sales & Marketing Funnels. • Conducting competition research and market analysis to identify the target audience. • Assist in the development of new/existing products and markets in order to contribute to the achievement of the business unit and marketing objectives. • Undertake any ad-hoc assignments as and when required.
福利制度
【Benefits】
- Annual Leave
- Medical Leave
- Birthday Gift
- Carpark Provided
- 13 Months Bonus
- Phone Allowance
- Vehicle Maintenance Allowance
- Petrol Card (Salesperson)
- Performance Bonus
- Evaluation (Annual)
- Promotion (Annual - Subject to performance)
- Company Insurance
- Annual Trip
- Expenses Claim
- Public HolidaySenior Marketing Executive (Gatsby) ID:54899
3,500 MYR ~ 5,000 MYRKota Damansara/Petaling Jaya工作内容
【Job Description】• Develop, organize and execute marketing campaigns for the assigned brand in line with brand marketing objectives and goals. • Propose marketing strategies, combining all marketing mix such as product, pricing, positioning and promotion to achieve business plan. • Work closely with designers, suppliers and production to plan and produce marketing materials (photos/videos). • Plan and execute digital marketing campaigns in (but not limited to) social media. • Manage multiple social media accounts, planning social media posts. Proficiency in copy writing is a huge bonus. • Ensure all retail stores visual merchandising is in line with brand primary & secondary focus. • Establish and maintain close relationship with associates such as principles, media, KOL & the public. • Monitor, measure and report performances of all campaigns and assess against goals (ROI and KPIs). • Manage budget and calculate investment decisions within the limit of allocated budget. • Work closely with the Sales Team to develop Sales & Marketing Funnels. • Conducting competition research and market analysis to identify the target audience. • Assist in the development of new/existing products and markets in order to contribute to the achievement of the business unit and marketing objectives. • Undertake any ad-hoc assignments as and when required.
福利制度
【Benefits】
- Annual Leave
- Medical Leave
- Birthday Gift
- Carpark Provided
- 13 Months Bonus
- Phone Allowance
- Vehicle Maintenance Allowance
- Petrol Card (Salesperson)
- Performance Bonus
- Evaluation (Annual)
- Promotion (Annual - Subject to performance)
- Company Insurance
- Annual Trip
- Expenses Claim
- Public HolidayStore Executive ID:54888
4,000 MYR ~ 5,000 MYRGeorgetown工作内容
- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.- Demonstrate the operation and usage of the products to show customers the appeal of the products.- Conducts product promotions and sales promotions to encourage customers to purchase products.- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.Cashiering: Performs cashiering duties.- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.- Provides information and assistance regarding after-sales service and warranties after purchases.- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.- Stay abreast of new product information and trends to keep customers up-to-date.
福利制度
- Bonus(Depends on the Performance)
- EPF, SOCSO provided
- Commission
- AL :
< 1 years 8 days
> 1 years < 2 years 12 days
> 3 years < 5 years 14 days
>5 years 22 days
MC :
< 2 years 14 days
> 2 years < 5 years 18 days
>5 years 22 daysSales Associate (Retail)ID:54261
4,000 MYR ~ 7,000 MYRKL Sentral, Other KL District, Bukit Bintang/KLCC工作内容
- Responsible for the daily store operations- Provides excellent customer service and maintains a positive shopping environment consistent with our brand image- Establish regular contacts with existing and potential customers, maintaining healthy customer relationship- Keep customers informed on new products or services, changes, etc.- Manages customer inquiries, feedback and after service matters- Working closely with Retail Manager on sales activity and be part of Leica Camera events.- Constantly providing constructive feedback to the management on various aspects.- Other duties as assigned
福利制度
Attractive salary and commission package
Work life balance - 6 working days only
Positive working environment
Nearby MRT stations
Annual and Medical Leave
Medical and Dental Coverage
Staff Purchase
Training will be provided
Career advancement, room for promotion
Annual bonus entitlement (based on performance)