124 Jobs for Business Administration & Management found
Technical AdvisorID:57134
5,000 MYR ~ 6,400 MYRBukit Bintang/KLCC工作内容
【Job Responsibilities】In summary, this is a after sales role, this candidate need to handle walk-in customer for repairing, polishing, maintenance, etc service. Below are the detailed job scope. 1. Maintenance of watches- Provide inspection service in order to identify problems with watches. Ensure the follow up of the intervention of AP watches by analyzing daily report synchronized between the boutique and customer service department.- Complete simple interventions such as bracelet changes or adjustments, check of waterproofness and accuracy, battery change and time setting.- Manage the stock inventory related to repairs inclusive of procurements.- Able to use the different technical and IT applications related to Aftersales operation (M3, Ultraquick, CRM, etc.).2. Customer Experience and Service & Business Development- Provide reliable, accurate and first class customer service.- Build strong rapport with prospects and clients in contact with the boutique.- Complete some sales transactions and advise customers on product information.- Contribute to maintain store appearance,- Participate actively in Customer Relationship Management data collection.- Ensure the welcoming of the aftersales customers and all related task.- Complete simple interventions such as bracelet changes or adjustments, check of waterproofness and accuracy, battery change and time setting.- Manage the stock inventory related to repairs inclusive of procurements.- Communicate the expectations of existing clients, managed through customer service experience linked to the triage, repair and maintenance of owned timepieces as directed by CS Department.- Welcome of new clients, through passion, creation and follow-up of Customer Experience providing staff with technical support, communicated in customer identified terms knowledge & information linked to luxury, experience and high watchmaking.- Triage Client owned watches for service and / or replace strap & links as directed and validated by CS Department.- To provide support and presence for certain events.3. Training for Boutique Associates- Provide training to boutique staff. This includes training on:-- Movements’ characteristics, materials, performances of both AP and the competition.- Improve confidence and credibility of staff through coaching and direct support.- Embody the craftsmanship and brand legitimacy in the Boutique, identifying ways to add value and ensure the best customer experience.- Be the voice of the customer, sharing constructive information with Retail and CS Management.- Customer Service Administration: Quick Estimate. Registration, acknowledgement, flow follow up, nursing calls as part of Client Care experience, invoicing and closing of Repair & Spare Parts.- Prepare and triage timepieces for estimation as directed by CS Department requirements.- Responsible for the accuracy of Boutique Spare Parts monthly inventory.- Perform strap change, link removal as trained and directed by CS.4. Operations- Update KPI Dashboard.- Update Traffic Report and Traffic Analysis Report.- Generate sales and after-sales invoices.- Maintain boutique filing system.- Manage appointments for sales / after sales team.- Attend boutique’s emails and calls.- Prepare third party collection and delivery of stock between the Boutique and the CS Service Centre.- Receive and check on stock deliveries.- Manage cash claims, reimbursements and coordinate with third party collection.- Coordinate orders for the Boutique eg carrier bags, stationary, florist.- Perform stock count and ensure accuracy of inventory.- Assist in roster planning.- Respond to ad-hoc assignments in a timely manner.5. Branding- Manage inventory for branding supplies.- Assist with boutique set-up for campaigns.6. Finance- To assist in any Finance-related issues e.g send documents to office and stock take.
福利制度
Grooming Allowance
Annual leave
Medical leave
Group insurance
Dental entitlement
Health screening
Vision care coverage
Travel claim (hotel & flights)
Corporate phone (upon confirmation)
External training provided
Quarter bonus (upon target hit)
Annual bonus (upon target hit)
No commissionSales Coordinator 【Japanese Speaker】ID:57129
2,480 MYR ~ 4,500 MYRUSJ/Subang Jaya工作内容
【Job Responsibilities】- Assist to register new and potential customer profile for business sales references purpose.- To communicate with internal and external parties efficiently through sales order and payment follow up.- Responsibilities include processing sales, coordinating and scheduling transportation of delivery parts.- To gather information from other departments or customers and coordinate accordingly.- Assist sales representatives with information on machines and attachments.- To follow up and submit quotation as per customer request based on their deadline.- To perform any other duties as directed from time to time by Head of Department.
福利制度
- Annual Leave
- Medical Leave
- Language Allowance
- Commuting Allowance
- Tol Reimbursement
- Attendance Incentive
- Mean Allowance
- Company Canteen
- EPF & SOCSO
- Group Inpatient Insurance
- Group Outpatient
- Company Uniforms
- Company Shoes
- Dental
- Outpatient Specialist Consultation
- Annual Increment
- OT Paid
- Company BonusSenior Accounting ExecutiveID:57123
4,500 MYR ~ 5,500 MYRKota Damansara/Petaling Jaya工作内容
■ MUST REQUIREMENT・Candidate must possess relevant accounting certification, Bachelor Degree, Accounts & Finance or equivalent.・At least 5 years of working experience in the related field, knowledge and experience in accounting/auditing is required for this position.■ ADVANTAGES・Preferable/Added advantage for UBS accounting knowledge.■ OTHER REQUIREMENTS・Must have a positive working attitude and able to work independently and as a team.
福利制度
・Basic Salary = RM 4,500 ~ RM 5,500
・AL = <5Y 14d, >5Y 18d
・MC = <2Y 14d, 2~5Y 18d, >5Y 22d
・Group PA, H&S, Term Life Insurance coverage
・Outpatient Medical – RM700/Year
・Car Park provided
・Bonus based on performance
・Group Annual Dinner (join Penang group)Procurement Manager(IT Devices) ID:57118
8,000 MYR ~ 10,000 MYRBukit Bintang/KLCC工作内容
We are looking for a skilled **Procurement Manager** to drive cost analysis, compliance, and process improvements while optimizing procurement efficiency. The ideal candidate will have strong negotiation and leadership skills, ensuring effective vendor management, cost savings, and seamless procurement execution.1) Cost Analysis: Analyze pricing proposals, conduct cost-benefit analysis, and identify opportunities for cost savings through negotiations, volume discounts, or alternative sourcing strategies.2) Compliance: Ensure compliance with organizational policies, and ethical standards in all procurement activities, including vendor selection and purchasing processes.3) Identify process improvements, implement best practices, and participate in cross-functional teams to streamline procurement processes, enhance efficiency, and drive continuous improvement initiatives.4) Oversee procurement execution and delivery monitoring, ensuring strong teamwork and staff efficiency.5) To propose alternative procurement sources as to minimize stock times and inventory levels.6) Monitoring of vendors’ performance by performing periodic vendor evaluation.7) Collaborate with internal teams to understand and support their procurement needs.
福利制度
Salary Package : RM 8,000 - RM 10,000 (negotiable)
- Transportation allowance
- Bonus(subject to company performance)
- OT
- Medical allowance
- Hospitalization (clime basis)
- Medical check up【Japanese Speaker】Building Management/Sales ManagerID:57114
5,000 MYR ~ 8,000 MYRKepong, Iskandar Puteri工作内容
<About Us> Established in Malaysia in 2014, we are the only Japanese-affiliated building management company in Malaysia that undertakes a wide range of building management services for condominiums, houses, and other properties. We have been expanding our business to strengthen our ability to respond to the rapidly growing building management business in Malaysia. We are now looking for a Building Management and Sales Promotion Manager to join our team!<Main Responsibilities>- Management of staff stationed at management offices located in condominiums, etc. (2 to 7 staff are stationed at each site)- Attend management association board meetings- Responding to various requests and requests from tenants- Building repair and maintenance management operations- Promoting sales to win orders for new building management sites- Assist in other organizational operations.- Communicating with head office in Japan (reporting, etc.)
福利制度
■Employment status: Full-time employee
■Probationary period: 3 months
■Working hours: 9:00-18:30 on weekdays
■Calendar：Follow the Malaysian calendar
■Work Location : Kuala Lumpur or Johor Bahru
■Base salary：RM5,000 - 8,000 *Vary according to experience and skills
■Bonus：Available ※Based on performance
■Transportation fee ： Can be claimed on a case-by-case basis
■Parking ： Can be requested
■Travel Allowance：Travel Allowance：Not available ※Transportation and accommodation expenses can be claimed
■AL: 10 days per year
■ML: 14 days per year
＜Others＞
Lending of company carCustomer Service & Operations ManagerID:57115
6,000 MYR ~ 8,000 MYRKL Sentral工作内容
1. Develop and implement customer segmentation strategies to enhance user experience and engagement.2. Oversee the daily operations of the customer service team, ensuring high efficiency and customer satisfaction.3. Monitor customer feedback and insights to drive continuous improvement in service quality.4. Lead and manage the customer service team, ensuring performance goals are met.5. Plan, organize, and execute platform campaigns, activities, and projects provided by headquarters.6. Analyse and optimize engagement strategies for platform-driven activities.
福利制度
- Annual Leave
- Sick Leave
- EPF, SOCSO, EIS coverage
- Statutory Public Holidays.
- Performance BonusCustomer Service Officer (Fresh Grads OK)ID:56818
3,000 MYR ~ 3,500 MYRBukit Bintang/KLCC工作内容
- Communicate with customers via phone, email & face to face.- Provide knowledgeable answers to questions about product, pricing, and availability.- Respond promptly to customer inquiries.- Handle and resolve customer complaints.- Maintain customer databases.- Communicate and coordinate with internal departments.- Provide feedback on the efficiency of the customer service process.- Preparation of daily/monthly/annual reports.- Excellent computer skills and Excel spreadsheet experience.
福利制度
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 daysSenior Manager/Manager, Project LeadID:57072
10,950 MYR ~ 15,950 MYRBangi/Kajang工作内容
As a Project Lead (Senior Manager/Manager), you will play a pivotal role in leading and overseeing new projects from inception to completion. Your primary responsibilities will include guiding project teams, monitoring progress, negotiating contracts, managing costs, ensuring adherence to timelines and evaluating the viability of business cases. Your leadership will be instrumental in driving project success and maintaining alignment with organizational goals.Job Responsibilities:• Lead cross-functional project teams, providing direction, motivation, and support throughout the project lifecycle.• Take ownership of initiating new projects, conducting feasibility studies, and collaborating with stakeholders to define prject scope, objectives, and deliverables.• Implement robust project management methodologies to track project progress, identify potential risks or issues, and proactively address them to ensure timely delivery.• Develop and manage project timeline, closely monitoring progress of customer requirements, identifying cost-saving opportunities, and ensuring adherence to project targets date for first article and mass production.• Establish project timelines and milestones, creating detailed schedules and timelines to facilitate efficient project execution and resource allocation.• Evaluate the business case for each project, analyzing cost projections, engineering changes, and strategic objectives to assess feasibility and potential risk.• Foster strong communication channels with internal and external stakeholders, providing regular updates, addressing concerns, and soliciting feedback to maintain alignment and transparency.• Ensure that projects meet quality standards and customer requirements, implementing quality assurance processes and conducting regular reviews to uphold product or service excellence.• Drive continuous improvement initiatives within the project management function, identifying opportunities to streamline processes, enhance efficiency, and optimize resource utilization.
福利制度
- Travelling Allowance : RM950 per month
- Handphone Reimbursement : Up to RM100 per month
- Medical & Dental Claim
- Lunch Subsidies
- Yearly increment & bonus
- Uniform provided
- All Gazette Selangor Public Holidays are observed
- Replacement leave for public holidays
- Comprehensive insurance coverageBusiness Relations Executive / Senior ExecutiveID:57069
3,000 MYR ~ 4,500 MYRBukit Bintang/KLCC工作内容
【Job Responsibilities】• Assist in resolving escalated tenant’s issues and disputes regarding sales and services.• Collaborate with Sales Promotion department in ensuring that the strategies and objectives are aligned, ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives.• Assist in preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review.• Participate in monthly sales report meetings between managers and staff.• Understand tenants’ respective business models in order to better facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company.• Provide intelligence reporting to tenants for further betterment of performance.• Identify and create value added opportunities to further enhance sales and service according to corporate targets.• Focal point contact between tenants and other relevant Departments within the Company• Facilitate in providing quick / immediate response towards tenants enquiries, issues, problems and concerns• Understand tenants’ respective business models in order to facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company• Understand market trends / demands and provide valuable intelligence to tenants for further betterment of performance• Support tenants in order to further enhance their sales and service standards according to corporate targets• Manage a comprehensive database for each tenant in relation to business matters for quick reference• Consolidate and analyze sales performance data as well as make recommendations for extension / renewal of contract at least 9 months before expiry• Maintain category management and present findings and recommendations to management• Coordinate internally with other units / departments for a consolidated annual calendar of events / activities / campaigns / maintenance exercise• Ensure contract and operational compliance to meet business and customers’ expectations• Supervise daily operations of Information Counters• Handle customer related matters• Attend to customer complaints, investigate and propose resolutions in a timely manner according to Corporate Policies and Procedures• Propose trainings that will further improve service levels of Information Counter staff, sales staff, etc.• Ensure customer service policies and procedures are observed• Ensure customer service contracts are executed according to agreed customer service levels and standards• Co-ordinate customer service projects and initiatives. • Perform and execute any other duties assigned by your superior that may be deemed appropriate to this role.
福利制度
- Annual Leave
- Medical Leave
- Transport Allowance
- Medical Claim
- Insurance
- Company Phone / Phone Allowance
- Replacement leave for Public HolidayInternational Business Development Senior Executive / Executive (FMCG)ID:57029
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling Jaya工作内容
Market Identification & Expansion• Identify high-potential international markets for FMCG products by analyzing market dynamics, consumer behavior, and competition.• Develop and implement market entry strategies tailored to specific regional needs, including distribution channels, partnerships, and promotional strategies.• Understand and interpret local regulatory requirements, consumer preferences, and cultural nuances.Sales & Revenue Growth• Drive sales and revenue growth in international markets by identifying key customers, distributors, and retail channels.• Develop and implement sales strategies to increase product penetration and market share in targeted international regions.• Foster relationships with key retail partners, distributors, and wholesalers to ensure optimal product placement and visibility.Client & Partner Relationship Management:• Build and nurture strong, long-term relationships with key international clients, distributors, and partners in the FMCG sector.• Serve as the key point of contact for international clients, ensuring a high level of customer satisfaction and engagement.• Work closely with partners to ensure the successful launch and marketing of FMCG products in new territories.Negotiation & Contract Management:• Lead negotiations with international distributors, retailers, and suppliers to secure favorable terms and agreements.• Prepare and review contracts, ensuring compliance with local laws and regulations and alignment with business objectives.• Oversee the execution of contracts, ensuring all deliverables are met according to agreed timelines.Product Positioning & Brand Strategy• Collaborate with the marketing team to develop product positioning and brand strategies tailored to international markets.• Analyze and report on local consumer trends, competitor products, and market feedback to refine product offerings.• Ensure consistency of the brand message across all international markets, aligning with global standards while adapting to local preferences.Cross-Functional Collaboration• Work closely with supply chain, logistics, and operations teams to ensure smooth product distribution and timely delivery in international markets.• Collaborate with marketing teams to execute local promotional campaigns and product launches.• Coordinate with the finance team to assess profitability and pricing strategies in different regions.Performance Monitoring & Reporting• Monitor and report on the performance of international markets, identifying key sales metrics, growth opportunities, and areas for improvement.• Provide regular updates to senior management on international market developments, sales progress, and emerging trends.• Evaluate the success of business development initiatives and adjust strategies as necessary to optimize performance.International Trade & Regulatory Compliance• Stay up-to-date with international trade regulations, customs procedures, and product compliance requirements.• Ensure all international transactions adhere to local and global trade laws, tariffs, and product safety standards.
福利制度
- Annual leave 20 days
- Insurance for employee, spouse and children
- Medical claims RM 1,000/year including spouse and children
- Hospitalization claim RM 100,000/year each for employee, spouse and children
- Dentical and optical claims RM 500/year
- Bonus and increment every year according to performance
