概述

• 薪资

  8,000 MYR ~ 9,000 MYR

• 产业类别

  Real Estate

• 工作内容

  Facilities Management
  • Ensuring smooth day-to-day functioning of shopping mall, facilitating good environment for retailers’
  business activity and pleasant shopping environment for shoppers.
  • Conduct tenant orientation meetings, which covering ground rules and policy, communication
  systems, emergency procedures, security procedures, and other relevant procedures.
  • Manage tenants shop operational compliance i.e. shop appearance, merchandize, trading hours,
  waste removal, signage, etc. through regular audits and surprise visits. Rectify any non-compliance
  through official warning or lease contractual penalties as required.
  • To handle all correspondence and administration of license application, ensure compliance and
  approval from relevant authorities.
  • Establishes liaison with local Government bodies and all important Municipal Emergency Services i.e.
  PDRM, Bomba, Paramedic Services, and etc.
  • Safekeeping of all Mall related documentation and records i.e. insurance policies, licenses, permits,
  certification / letter of approval from Government / authority departments.
  • Supporting the Senior Manager in periodically reviewing the performance of contractors to ensure
  all standards are being met, reporting of any shortcomings and proposing further improvement
  measures.
  • Mall Service
  • Maintain good communication and business relations with tenants, handling tenants’ complaints and
  queries professionally and act in the best interest of Company.
  • Develop and upkeep the corporate mall identity by ensuring the adherences of corporate brand
  guidelines and Company policy.
  • Maintain close relationships with Mall Operation teams as well as consultants to ensure that all
  tenants requests, issues, or cases are attended appropriately and in a timely manner.
  • To constantly look out the latest retail market trend, concept, brands, products, services, as well as
  shopping mall industry development.
  • Building Maintenance
  • To implement and develop flexible system focusing on monitoring of consultants / contractors /
  vendors’ service contract as well as delivery of task.
  • To undertake feasibility studies and make recommendations and execution of new development
  assignment within the Mall.
  • Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant
  Department Heads and follow up on quality and execution.
  • Maintain and monitor procedures and records relating to the factory outlet shopping mall’s structure,
  mechanical and electrical maintenance.
  • Monitor the ‘Planned Preventative Maintenance’ schedule.
  • Assist in the preparation and maintenance of the service charge budget and expenditure.
  • Ensure that overall structure and machinery is being effectively and efficiently maintained by third party
  contractors in accordance with the maintenance schedules and that all records are accurately
  maintained.
  • Safety & Health
  • Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures
  and systems are adhered to.
  • Assist Senior Manager in the emergency planning and business continuity plan, reviewing and updating
  as necessary to ensure optimum effectiveness.
  • Ensure that all accident and incident reporting, including insurance and statutory forms and procedures
  are correctly completed and adhered to.
  • Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental
  procedures and are compliant with appropriate regulations.
  • Carpark Management, Housekeeping and Landscape Architecture
  • To manage and ensure the efficient delivery of building operation management including facility
  management, maintenance, security, safety, car parking management, housekeeping, pest control,
  waste management, landscaping, engineering services and etc.
  • Develop and manage the operation expenses and budget planning.
  • To participate inspection on tenant’s fit-out and ensure the fit-out works comply to the Mall’s
  requirements.
  • To manage the operations of the Mall’s car parking system.
  • To review and anticipate traffic flow, take necessary action to prevent traffic congestion and
  minimize shopper inconvenience.
  • To ensure the income integrity for the entire carpark collections.
  • To maintain and improve the cleaning services and standard of hygiene set by the Management.
  • To audit on the collection and management of waste disposal.
  • Coordinate with landscape architect in the selection and purchasing of plants, fertilizers and disease
  control.
  • To coordinate on plant arrangements and decorations according to festive seasons or Mall events.
  • To work with tenants on the reserved bays and season passes allocation.
  • To coordinate and liaise with DBKL officers during monthly health inspection in the Mall.
  • Oversee and monitor the execution of landscape works in the rooftop garden.