Service Delivery Lead (Mandarin-Supports China)ID:46544
12,000 MYR ~ 14,000 MYRKota Damansara/Petaling Jaya3个月以上前概述
薪资
12,000 MYR ~ 14,000 MYR
产业类别
Manufacturing(Pharmaceutical/Medical Equipment)
工作内容
Company Profile:
This is a shared service center for a famous Switzerland based Pharmaceutical Company.
Working Location: Petaling Jaya
Job Details:
• Proactive management of Regional (multiple countries and languages) Service Delivery to company’s Associates and 3rd party suppliers.
• Primary ownership of all Service Delivery KPIs. Ensuring a consistent methodology and data collection (KPIs) and internal customer/3rd party supplier issue follow-up and mitigations.
• Key vendor manager and partner for all 3rd parties providing service delivery within their regions.
• Key member of the global P2P SS Management and Governance team.
• Actively participate and collaborate with all global roles to categorize and prioritize global customer feedback, challenges and opportunities.
• Drive the design, implementation and stabilization of all SD solutions (RPA, AI, etc.) and models.
• Ensuring all solutions and mitigations are globally standardized and leveraged at global functions.
• Key Regional Liaison with P2P GSO and Global P2P Hub/ECI operations regarding all SD needs issues and opportunities within their Global Regional and drive the design, implementations and sustainability of solutions.
资格
应征条件
Requirements:
- Language : English and Mandarin
- Education Background : Degree in Accounting/finance/Business (if not from these field, must have 8 years working experience)
- Experience : at least 5 years of supervisor/manager/team lead working experience in Collections specialist/AP/AR/Business Analyst/Service Delivery and related field
For more information,
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.英文
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其他语言
Mandarin, English
附加信息
福利制度
Total Remuneration:
RM 12000 - RM 14000
Details to be discussed during the interview工作时间
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假日
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职业类别