Senior IT ExecutiveID:50467
5,000 MYR ~ 8,000 MYRBukit Bintang/KLCC3ヶ月以上前概要
給与
5,000 MYR ~ 8,000 MYR
業界
IT/Telecommunications
仕事内容
-Receive phone calls / emails (5:5) from the customer on maintenance, and respond them as the first tier of maintenance team.
-Trouble shoot the issues as much as possible. Escalate it to internal engineers (second tier) if the issue is complicated, difficult to solve. Issues are IT solutions specializing in Network / Server / PC.
-Manage trouble ticket and keep track the progress. Update all stakeholders including the customer on trouble shooting.
-Set up PCs / network devices based on manual.
-Visit clients sometimes with internal engineers and solve the problem
-Lead Helpdesk Team members.
求めている人材
応募条件
<Must>
- Bachelor degree of Electronic System Engineering, or equivalent and have IT related certification such as CCNA or MCSA
(To keep the company license, the degree is must)
- 5 years work experience in IT field, preferably work experience as a Senior role or Assistant Manager
(includes IT support desk, but prefer the experience of service engineer or maintenance physically)
- Excellent oral and written communication skills in English and Japanese (N2 and above or equivalent).
- Ability to handle PC / Network / Server trouble shooting, basic IT related issues.英語
-
その他言語
English
その他
福利厚生
Salary Package : RM 5,000 - RM 8,000
- Bonus(subject to company performance)
- H /P allowance
- Transportation allowance
- Medical allowance
- Hospitalization (clime basis)
- Medical check up就業時間
9:00 ~ 17:30
休日
Weekend/PH
職種
Security Engineer
Software Engineer
Software Developer
Pre-sales
Programmer
Hardware Engineer
IT Executive
Systems Analyst/Consultant
Project Manager
Application Development Engineer(Open Source)
Application Development Engineer(Web/Mobile)
Application Development Engineer(Enterprise)
Application Development Engineer(Embedded Systems)
Database Architect/Design Engineer
Server Architect/Design Engineer
Network Engineer (Design)
Network Engineer (Operation/Maintenance)
Internal Information Systems/EDP/MIS
Support/Maintenance/Operation/Training
Research & Development
Other(IT/Internet/Telecommunications) Engineer