77 Jobs found
【Japanese Speaker】Global Support Center for the IT IndustryID:56921
6,000 MYR ~ 6,000 MYRKota Damansara/Petaling Jaya工作内容
【Job summary】Our company has offices in 14 cities across 10 countries, including Japan, and collaborates with various departments to support our customers.Our main tasks include handling inquiries, troubleshooting, maintenance, operations support, configuration management, and monthly reporting.We respond to customer calls, chats, and emails, record interactions in the system, and work with relevant departments to resolve issues efficiently.【Details】■Responding to customers - Inquiries about customer operational components - Inquiries about service specifications and usage - Inquiries about problems and failures *We will respond to the above by phone, e-mail, and chat (WhatsApp).■Responding to the incidentYou will need to escalate to the group company's internal or vendor depending on the cases.*In most cases, the response is in Japanese if you need to communicate within the group company, but in many cases, it is basically in English if you need to communicate with a vendor.【Benefit Points】- The company offers a good balance between work and private life because of three working days and three rest days.- It is a challenging environment because you can become a leader in the future depending on your performance.- The workplace is close to a station and a shopping mall, which is very convenient.
福利制度
■Salary: RM6,000 (RM6,000 including night shift allowance and public holiday allowance)
■Probational Period: 3-6 months
■Employment: Permanent
■AL
■MC
*After the trial period, 12 days AL/first year and 14 days MC
■Medical expense assistance: Company will support up to RM100/month
■Working place：Petaling Jaya
■Working hours：24 hours a day, 365 days a year shift system (3 shifts of 3 workdays and 3 days off for 3-4 days a week, and the shifts are replaced every month)
Example: (1) 9:00 - 21:00, (2) 21:00 - 9:00 with a break of 1 hour x 2Production Senior Manager 【Japanese Speaker】ID:56820
7,500 MYR ~ 13,800 MYRUSJ/Subang Jaya工作内容
【Job Responsibilities】- Oversee overall production operation, quality, cost and budget.- Transverse company policy into department policy.- Set mid-long term plan, target and steer department to achieve goal.- Responsible to meet department Quality, Cost, Delivery and Productivity goal.- Ensure workplace operation, quality and cost effectiveness in place through 3A practice (Actual place, Actual thing, Actual circumstances)- Collaborated with others department to achieve company goals.- To meet customer satisfaction of machine/parts/service delivered and make further improvement.- Collaborated with others department to improve machine spec in term of quality & cost and customer satisfaction.- To improve production quality gate and improve production quality practice and awareness.- Plan and develop systems and procedures to improve operating quality and efficiency of the department.- Propose and manage new projects if required ensuring that target/goals for cost, quality, safety and manufacturability of product met the requirements.- To create team and steer project to achieve desire target.- To take action on changes to procedures, policies and process in the interest of improving the functionality of the department.- To manage of new product specification/requirement, recommend resources needed for new product implement.- Plan of department organization and foresee human resource future growth.- To assess team ability and capability, make training need analysis (TNA), collaborate with company training department to arrange for training.- To provide coaching, training, developing & motivation to staffs.- Assist staff to resolve complex or out of policy operation problems.- To manage department QMS 9001, EMS 14001 and safety and health activities- To ensure department compliance of IT, trade related issue- Carry on duties assigned by the superior from time to time.
福利制度
- Annual Leave
- Medical Leave
- Language Allowance
- Commuting Allowance
- Tol Reimbursement
- Attendance Incentive
- Mean Allowance
- Company Canteen
- EPF & SOCSO
- Group Inpatient Insurance
- Group Outpatient
- Company Uniforms
- Company Shoes
- Dental
- Outpatient Specialist Consultation
- Annual Increment
- OT Paid
- Company BonusTeam Head - Loan Administration & PaymentsID:56807
10,800 MYR ~ 12,800 MYRBangsar工作内容
【Job Responsibilities】• Managing a group of team member working for Loan Administration and Payments.• Drive internal reviews to ensure controls and procedures are updated and fully compliant to all internal policies and external regulatory requirements• Accountable for ensuring all regional regulatory reports are completed in accordance with regulatory requirements and all reporting policies are adhered and attested.• Ensure processing is timely, accurate, efficient and within the prescribed authorized limit.• Responsible in managing the day-to-day operations – an efficient and effective distribution of transactions / workloads amongst the team members as to ensure that the productivity standards are duly met.• Detailed knowledge of Loan Administration and Payment processes.• In-depth and up to date knowledge of Loan Administration and Payments, governing rules and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape.• Responsible to guide, motivate and develop team members.• Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control measure, and people management.• Constantly review team’s and individual performance together with Head of Department against the objectives and goals set. Develop strategies and provide an appropriate support, guidance, and motivation to the staff to reach its goal.• Support and assist the Management in managing operational risk within the respective teams to avoid the risks.• Initiate and streamline process relating to controls, productivity, and service enhancement.• Identify and resolve business technical issues with system support group. Escalate issues to Team Head where attentions and senior intervention is required.• Communicate clear instructions to team members.• Monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Head / any other unit.• Ensure staff are equipped with sufficient needs, knowledge, skills and tools in order to achieve the required level of competency that facilitates them to perform their daily tasks effectively.• Participate in system testing to implement global strategy and fulfil business needs as and when required.• Support Department Head and management in all initiatives for the betterment of the organization.• Perform any other duties which may be assigned from time to time.• Responsible to ensure team’s performance are within department’s target range / acceptable level.
福利制度
- Shift allowance
- Annual leave
- Sick leave
- Paternity leave
- Maternity leave
- Compassionate leave
- Marriage leave
- Hybrid working style
- Flexible Spending
- Dental
- Performance bonus
- Group Hospitalization & Surgical
- Group Term Life
- Group Personal Accident
- Outpatient & Specialist benefit, Annual Claim Limit
- EPF contributionSenior ProgrammerID:56412
6,500 MYR ~ 7,500 MYRKL Sentral工作内容
Main role : handles the projects passed by Japan HQ. Current main project on going is Related to API programing used for client's software developing solutions.Currently in charge is more maintenance and new integration projects, but eventually once the team is expanding number of projects to handle would be increasing. ・The candidate will essentially be assigned to one project.・There are several projects that are not yet Open, making it a great place to work for those who want to be proactive and take on challenges.1. To participate in all phases of the software development life cycle, possessing the ability to deliver high-quality results with minimal supervision.Develop and maintain technical documentation, including functional specifications, design specifications, and user guides.2. Collaborate with team leads to design and develop flexible, scalable solutions that prioritize business value and usability.3. This includes coding, testing, user training, documentation, post-implementation support, debugging, and bug fixing.4. Actively participate in the development and execution of QA test plans for System Integration Tests (SITs) and User Acceptance Tests (UATs).5. Engage in coding and hands-on development activities. To support continuous improvement activities, which including troubleshoot, debug, and upgrade existing software and applications. To involve actively in peer reviewing each other code and provide high quality output6. Responsible for estimating the time needed to complete each task, contributing to the achievement of project goals7. The engineer for this position will be involved in building the following services[AXLGEAR]Automated contract management solution・Support for automation of contract and billing management・Automation of solution provision・Automation of customer service <Details of Working environment>- Approximately 3-4 people will be assigned to each team. Each person is responsible for three to four projects simultaneously.- New client : Existing client = 2 : 8- Mainly focus on "Maintenance and operation" and ”Modification of existing systems- The person in this position hopes to be in a position to manage members in the future, in addition to their engineering skills.
福利制度
Salary Package : RM 6,500 - RM 7,500
- Transportation allowance'RM200
- AL : 12 days for the 1st year (after 2 years service increases 2 days)
- MC : 14 days (after 2 years service increases 2 days)
- Medical claimable RM1,000/year includes specialist and medical check up
- Professional Training & Development Opportunities
- Quarterly Company Activity or Event in Kuala Lumpur
- Working day: Monday - Friday : 8:30 - 17:30/Hybrid work (Must come to work 2 days a week)
- Working Location: Level 20, Menara 1 Sentrum, 201, Jalan Tun Sambantan, Brickfields, 50470 Kuala Lumpur, MalaysiaPre-Sales Manager/Engineer (CCTV) (KL)ID:56741
7,000 MYR ~ 13,000 MYRBukit Bintang/KLCC工作内容
• Deeply understand customers' business and technical requirements, handling customer pre-sales technical related issues.• Identify key customer requirements and coordinate with Account Manager to provide customers proper products.• Promote solutions to defined customers and deliver formal technical proposals and presentations.• Take charge of product solution design, and make sure the solution is competitive technically.• Complete other tasks issued by the company.
福利制度
• Performance bonus & incentive
• Observe ALL KL public holidays; Replacement leave granted if public holidays fall on Saturday
• Free parking
• Shopping voucher on birthday month
• Snacks, tidbits & drinks in pantry
• Monthly birthday celebration
• Staff purchase discount
• Festive gifts, such as CNY and Mid-Autumn Festival
• Quarterly Employee Excellence Award RM 1,500 / RM 500
• Quarterly team building
• 5-Year Long Service Award and above
• Company trip
• Annual dinnerProduct ExecutiveID:56535
5,000 MYR ~ 7,000 MYRKlang工作内容
【Job Responsibilities】- Contribute and develop of product market strategy, define new product requirements, and drive new product development to grow products- To liaise with local and overseas principals / suppliers for products inquiries and costing- Generate ideas and product research for trend promotions and help implement new and existing stock strategy- To coordinate in scheduling and delivery from principals / suppliers- Forecasting of stock- Provide product guidance to Sales team- Work together with Sales team to gorw product sales
福利制度
- Annual Leave
- Medical Leave
- Attendance Allowance
- SIM Card Provided
- Company Bonus
- Performance Bonus
- Incentive Trip
- Commission
- Yearly Increment
- Training & DevelopmentPre-salesID:56532
7,000 MYR ~ 10,000 MYRKlang, Port Klang工作内容
【Job Responsibilities】- Pre-sales support including full range of company products, network technical solution, highlights proposal, etc- Seek out, identify, develop and close business opportunities with clients- Promote solutions and deliver formal technical proposals / presentations to clients- Responsible for product solution designing and ensure the solution is competitive- Identify client requirements and coordinate with sales team to ensure that clients requirements are able to meet- To understand client business and technical requirements- To handle client inquiries and technical-related issues
福利制度
- Annual Leave
- Medical Leave
- Travel Allowance
- Attendance Allowance
- SIM Card Provided
- Company Bonus
- Performance Bonus
- Incentive Trip
- Commission
- Yearly Increment
- Training & DevelopmentSenior Sales ExecutiveID:56531
6,000 MYR ~ 8,000 MYRKlang工作内容
【Job Responsibilities】- Focus and developing new sales opportunities and maintaining existing accounts- Provide information and promote company products- Monitor and track overall sales performance- Responsible for kay account sales and maintaining relationships with sales prospects- Achieving sales target by discovering new sales prospects- Require outdoor visitation- Relevant reporting
福利制度
- Annual Leave
- Medical Leave
- Travel Allowance
- Attendance Allowance
- SIM Card Provided
- Company Bonus
- Performance Bonus
- Incentive Trip
- Commission
- Yearly Increment
- Training & DevelopmentGeneral Manager - Operation ID:56490
15,000 MYR ~ 20,000 MYRBukit Mertajam工作内容
1. LTL Product Developmenta. Build Overland’s LTL network into the dominant network with widest coverage and frequencyb. Define/enhance operational specs of product, such as documentation cut offs, lodge in cut offs, etc.c. Develop differential/dynamic pricing with the supporting processes and systems to support implementation.d. Set up FM/LM connections.e. Long term product planning - hub layout? Loading bay layout? Cargo cages? AEO?Cross dock location?f. Support Yamato teams to build specialized solutions, e.g., solutions targeting semiconductor industry, etc.2. Revenue maximizationa. Monitoring capacity utilisation, and work closely with sales and customer services teams to ensure timely and accurate communication of availability capacity. Work with sales and customer services teams to make tactical commercial decisions to maximize utilisation. e.g., tactical pricing reduction.b. Review capacity utilisation on monthly/quarterly basis and work collaboratively with sales team to fill up capacity. For example, clear communication on which lanes we need to build volume on, at what price,targeting which customers.c. Regular pricing review (once per year?), with clear objectives to price adjustments. e.g., lower rates for certain lanes to capture LCL traffic to fill up spare capacity?d. Customer portfolio monitoring to minimize customer loss (e.g., early detection of falling volumes,, etc.)e. Pricing management. Systematic control prices given to customers, manage campaign pricing to avoid cannabilization, avoid different 3PLs approaching same end customers with different pricing, etc.3. Network control/engineeringa. Forecasting of required capacity to COO/FTL team.b. Day to day monitoring of capacity utilization and guide team to make real time decisions to balance demand and supply. e.g., if demand exceeds supply for a particular container, do wei. Bounce some bookings? If so, which one? Least important customer? Cargo that is least favorable to capacity planning at next stop? etc.ii. Add containers? If so, how do we best maximize utilization of the container?iii. Use domestic LTL line haul?c. Mid/long term capacity planningi. Analyze business growth and forward plan capacity for future quarters, including increasing frequency, increasing containers per frequency, new routes, etc.ii. Communicate/discuss with management team so all are aligned to plan.iii. Coordinate with COO/FTL team to ensure capacity availability.iv. Communicate with Sales team to ensure alignment in sales effort.d. Forward planning for anticipatable events (such as long holidays in China) and timely response to disruptions (e.g., border jams, typhoons, etc.). Work with Sales and Customer Services to inform customers in a timely manner.4. Cost managementa. Hub costi. Negotiate hub costing with subcon hubs.ii. Optimize hub cost of own hubs.iii. Formulate long term plan to push all hubs towards own hub.b. FM/LM costi. Set up common costing/pricing framework across all countries.ii. Negotiate FM/LM cost with suppliers.iii. Control profitability of own FM/LM trucks.iv. Formulate long term plan to push all hubs to have some own FM/LM capacity (vs full subcon).5. Systems and processa. Set up and enforce LTL processes, such as hub processes (cargo lodge in, load planning, cargo loading, etc.)b. Work with IT team to develop and enhance OTS to support LTL processes. Short term will be implementation of hub ops app at allc. Enforce system usage and accuracy. e.g., booking master accuracy, booking timeliness and accuracy (weight, size, etc.)d. Evaluate commercial systems for LTL purpose. i.e., OTS to focus on FTL only.6. Quality managementa. Quality control, e.g., PX inspection speed, DIT, LTAb. Make daily ops decision to jeep within lead time commitment7. Reporting & Data Managementa. Maintain accurate records of capacity usage, load factors, and performance metrics.b. Generate reports on P&L, cargo volumes, trends, and performance for management review.c. Analyze data to identify opportunities for improving cargo capacity utilization and cost efficiency.
福利制度
- Performance bonus (Around 2 months)
- Medical card (admit hospital)
- Petrol Card - capped at RM500 per monthMS Engineer (L1) (Japanese Speaker)ID:56039
4,800 MYR ~ 5,000 MYRPutrajaya/Cyberjaya, Bandar Tun Razak, Bandar Sunway/Puchong工作内容
The role is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. He/she focuses on first line support for standard and low complexity incidents and service requests.Responsibilities• Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly• Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools• Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction• Investigate first line incidents assigned and identify the root cause of incidents and problems• Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises• Responsible to meet customer SLAs agreed in place• Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction• Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management• Monitors client infrastructure and solutions
福利制度
- Annual leave: 15 days
- Medical leave:14 days
- Insurance coverage:
Outpatient: Reimbursement of outpatient medical expenses from panel hospitals/clinics (Employee & dependents)
- Group Hospital & Surgical Insurance (Hospitalisation, Surgical treatment and expenses): RM100,000 (Employee & dependents)
- Group Term Life Insurance: RM100,000 (Employee only)
- Group Personal Accident Insurance: RM150,000 (Employee only)
- Dental: RM750 per annum (reimbursable)
- Health Screening:
Reimbursable of annual health check-ups based on age limit
- Wellness: RM 550 per annum (reimbursable) for wellness benefits