46 Jobs found
《未経験OK / 英語不問》外資BPO企業のフードデリバリーカスタマーサポートID:52632
8,000 MYR ~ 9,570 MYRKota Damansara/Petaling Jaya工作内容
当社は、世界13カ国46拠点で事業展開をするグローバル企業です。クライアント数は250社以上・社員数は40000名以上の大規模事業を行っております。また、マレーシア最大級のビジネスアウトソーシング企業であり日本人だけでなく様々な国籍の社員が在籍しております。この度、「フードデリバリープロジェクト」のカスタマーサポート担当を募集いたします。日本国内でも有名なフードデリバリーサービスのお問い合わせ窓口として、お困りの方からのご相談に電話やメール、チャットなどを介して一緒に問題解決をしていただきます。【具体的には】入社後に、各チーム(消費者・ドライバー・レストランなどからの問合せ)に配属され担当別に問い合わせ対応を行います。問い合わせの実例としては、、、・注文した商品が届かない・お届け先や支払い方法を変更したいなどトレーニング期間が設けられているため初心者の方でも安心です!多くの日本人社員が在籍しているため、慣れない海外生活での懸念も払しょくすることができます。その他、入社後の住居探しのサポートなどの手厚いサポートがあるため安心して海外就職を実現できます。★魅力★- 多数の日本人社員が在籍・海外生活初心者に優しい手厚いサポート・日本人HRの在籍- 実績次第でチームリーダーへの昇格、キャリアステップの期待- 会社から徒歩圏内に日系の病院や映画館などがあるショッピングモールがある利便性- マレーシアまでの片道航空券の負担や家探し期間の住居提供など- 多国籍社員の在籍によるグローバルな労働環境
福利制度
■雇用形態:正社員
■基本給与: RM8,000 +(KPI達成手当:最大RM370 / 夜勤手当:最大RM1,200)
■勤務場所:ペタリンジャヤ【セランゴール】
■勤務時間:24時間シフト(8時間労働 *休憩時間除く)
※シフトは週単位で変更有 / 週休二日制
※マレーシアの祝日に勤務された場合は代休を取得可
■有給休暇:年12日
■傷病休暇:年14日
<その他>
・現地到着後の住居探しまで滞在先提供 (2週間限定)
・会社、駅、周辺コンドミニアムを巡回する送迎バン
・不動産仲介業者の紹介
・片道航空券の手配
・空港ピックアップサービス
・現地の銀行口座の開設サポート
・労働許可(ワークパミット)取得
・健康保険、生命保険の加入
・トレーニング期間:約1か月Sales Executive Engineer (Freshie)ID:55487
3,000 MYR ~ 4,500 MYRBangsar工作内容
【Job Responsibilities】- Selling products and services to prospective customer & ability to close the sales.- Promote and design-in products.- Maintaining positive business relationships to ensure future sales.- Travel within Malaysia for work matter related.
福利制度
- Annual Leave
- Medical Leave
- Transport Allowance
- Transport to Client Visit (Claimable)
- Company Parking
- Bonus (Depends company performance - avg 2 months)
- Other benefits will be disclose during interview session.
- No sales commissionService Engineer (FA / CNC Machine - E&E Engineering)ID:55488
2,500 MYR ~ 3,000 MYRKlang工作内容
• Responsible for programming, installation, systems setup, testing• Provide maintenance and service of machines• Provide technical support to customers • Conduct product training, demonstration and technical advices to customers• Develop and maintain close relationship with customers, entertainment after work is necessary• Any ad-hoc tasks as assigned by Supervisor• Area coverage: whole Malaysia
福利制度
== Salary ==
◆ Diploma Holder Fresh Graduate = RM 2,500
◆ Degree Holder Fresh Graduate = RM 3,000
◆ Japanese Speaker Fresh Graduate entile to higher salary
== Benefits ==
◆ Annual Leave 8 days, increase 2 days every year. Max 16 days
◆ Company Phone (after probation)
◆ Company Car (after probation)
**Allow personal use
**Car maintenance expenses, car insurance cover by company
**New car change in 4 years cycle
◆ Petrol and toll fully claimable (for client visit)
◆ Outstation transport and accommodation will be covered by client
◆ OT is paid according to law (1.5x~2x by hour)
◆ Meal allowance (during outstation) RM 40/day (or extra RM 40 if overnight)
◆ Performance bonus (averagely 4 months depending on personal and company performance)
** Year 2021: 6 months bonus
** Year 2022: 8 months bonus
◆ 1-3 weeks training in Japan (after probation, based on selection)
◆ Company T-shirts / Company Trip
◆ Group Hospitalization & Surgical, Group Personal Accident, MedicalOperation AdminID:54836
2,500 MYR ~ 3,500 MYRBangsar工作内容
【Responsibilities: 】- To engage in coordinating and collaborating on parts of a whole e-commerce projects. - Provide effective administrative support to Project Team - To perform dual diligent to ensure quality of project deliverable and on time delivery. - Tracking and driving of issues/risks and their resolution and mitigation steps. - To monitor and handle paper works which related to project. - Perform and undertake ad hoc tasks as assigned by the Management.
福利制度
13 months salary + Performance Bonus
Parking Allowance
Birthday Leave, Annual Leave
Dental Claim
Gym SubsidyDPR Engineer (Local Japanese Speaker) - SelangorID:55470
4,000 MYR ~ 4,500 MYRKota Damansara/Petaling Jaya工作内容
Overview:Act as a middle person to deal with the customer and internal team in DiscoFor Customer side:- Clarify request content (Background & spec)- Adjust and finalised spec - Propose solution - Provide and answer quotation (with sales engineer)- Answer technical inquiry- Propose new solution (Function & Machine)- ConductTechnical seminar- Troubleshooting support (with CE)- Find customer’s Job *What customer wants achieve or solve*For internal side:- Input customer’s request (Background & spec)- Spec adjustment with R&D- Finalize spec- Lead time adjustment with factory- Check quotation with R&D- Check technical inquiry with R&D- Provide technical info for CE- New development support (New function and machine)- Fan out countermeasure- Issue TTS (Trouble tracking system)- Improvement activity with DJ- Making sales tool (promotion material)- Provide technical & sales information to Sales & Engineer
福利制度
- Car Allowance RM730 (for Selangor only)
- Mileage Claim (for other state) : standardized payment
- Health Screening
- Dental
- Have Worldwide New Comer Training
- Able to travel to Japan to attend training for 1 monthSales Administrator (Penang)ID:54941
2,500 MYR ~ 4,000 MYRBayan Lepas工作内容
Responsibilities• Co-ordination and arrangement to establish good relation with customers to preserve reputation of Company’s products• Order input and delivery adjustment • Arrangement with Purchasing Department / production factory etc• Handles customers’ inquiry• Issue quotation to customers• Process customer purchase orders• Handles customers’ request for delivery• Maintain proper filing of documents
福利制度
- Health Screening
- DentalCustomer Service Representative【E-commerce Site / Japanese Speaker Position】ID:52277
6,000 MYR ~ 7,960 MYRBukit Bintang/KLCC工作内容
Customer Service Representatives are also responsible for providing overall online shopping related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: • Handle pre and post shopping inquiries by phone, e-mail and fax;• Handle customer requests by phone and e-mail;• Modify, change and/or cancel existing shopping request;• Make outbound calls to merchants in any special necessary occasion;• Act as liaison between online shopper and merchat to resolve complaints;• Manage relationships with merchant by providing high levels of customer service and account management support.
福利制度
Basic = RM 5,000 ~ RM 6,000
Language Allowance = RM 1,000
Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 960 (subject to individual and company performance)
--> TOTAL (MAX, 16%) = (6,000 + 16%) + 1,000=RM 7,960
--> TOTAL (AVERAGE, 12%) = (6,000 + 12%) + 1,000=RM 7,720
<Other Benefits>
• Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Including medical, dental, optical, mobile fee, flight ticket, IT gadgets, Dependant pass fee and more.
• Team Building Fund = RM 50/hc/m
• OT Pay = RM 40/h
• Annual leave = 15d (Pro-rated for new hire)
• Sick leave = 15d
• Birthday leave = 1d (To utilize during birthday month only)
• Parental/Child care leave = 3d/y (confirmed employee only)
• 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependant – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life InsuranceCustomer Service Representative【Travel Site / Japanese Speaker Position】ID:49173
6,500 MYR ~ 9,620 MYRBukit Bintang/KLCC工作内容
Customer Service Representatives are also responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: • Handle pre and post reservation inquiries by phone, e-mail and fax;• Handle customer requests by phone and e-mail;• Modify, change and/or cancel existing reservations;• Make outbound calls to hotels/guests to arrangement special requests;• Act as liaison between guest and hotel to resolve complaints;• Manage relationships with hotels by providing high levels of customer service and account management support.
福利制度
Basic = RM 5,000 ~ RM 7,000
Language Allowance = RM 1,500
Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 1,120 (subject to individual and company performance)
--> TOTAL SALARY (MAX) = RM 9,120
<Other Benefits>
• Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Medical, dental, optical, mobile fee, flight ticket, IT gadgets
• Annual leave – 15 days per year (Pro-rated for new hire)
• Sick leave – 15 days per year
• Birthday leave – 1 day (To utilize during birthday month only)
• Parental/Child care leave – 3 days per year (Applicable for confirmed employee only)
• 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependant – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life Insurance
• 1-way flight ticket from home country to Malaysia (Purchase by Company)
• 7 days 6 nights temporary accommodation in Malaysia (Book by Company)《駅ちか / お洒落なオフィス / グローバル旅行サービス》外資BPO企業のカスタマーサポートID:48192
8,500 MYR ~ 9,620 MYRBukit Bintang/KLCC工作内容
【会社概要】当社はドイツ系外資BPO企業とモロッコ系企業のジョイントベンチャーの子会社として、2019年1月よりスタートした外資系企業となります。主にアウトソーシングサービスを提供しており、世界28か国に拠点を置いています。 全世界では48000名の社員がおり、うちマレーシアには200名前後のメンバーが所属しています。 KLにあるオフィスは社員が楽しく働ける環境を整えており、 おしゃれなプレイルームやカフェスペースだけでなく、会議室も世界をテーマにしたデザインになっ ています。 社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に 行われています。 今回は某有名オンラインツアリズムのカスタマーサポートの日本人チームのメンバーを募集することになりました。入社後はオンライン研修の制度が整っているので、初めて業務を行う方も安心です。一緒に日本人チームを大きくしていただける方の応募を、お待ちしております!具体的なお仕事内容・・・電話・メール等を使用した予約サポートその他、上記に付随する業務今後のキャリア・・・・チームリーダーとしてチームメンバーをマネジメントする・クオリティアナリストとしてローカル日本語人材や新しいスタッフの品質管理・管理部門で経営や採用に携わる★魅力★・綺麗でおしゃれなオフィス!・高給!!・駅ちか、ツインタワーエリアから徒歩圏内の好立地!・英語を活かせる・高められる環境・キャリアパス豊富~豊富な研修制度~ ▼座学・実務研修(約1か月間) ▼専属のコーチやトレーナー、気さくな上司と先輩がしっかりサポートしますので、未経験でも安心してお仕事ができます。 ▼同期入社の仲間と一緒にグループで研修を行いお互いにフォローし合いながら基礎から着実に身に着けられます。
福利制度
【主な待遇】
■雇用形態:正社員(VISAにもとづく)
■就業時間:シフト制(7:00-22:30の間で9時間制 ※休憩時間含む)
■休日:週休2日
■給与:RM8,500 [基本給 RM7,000 + 言語手当 RM1,500]
■インセンティブ: 基本給の最大16%
■VISAサポートあり
【その他】
• 有給:15日
• 病欠休暇:15日
• バースデー休暇:1日
• 育児休暇:年3日
• 医療保険
• 片道航空券(会社負担)
• 現地当社日から1週間分のホテル滞在費
※フレックスベネフィット
年間で使った個人生活費用、最大RM 3,000分の請求ができます。
対象:以下のような個人の生活費用
・医療全般(保険は別でついています)
・スマホやPCのデバイス機器
・日本への一時帰国時のチケット代
・ホテル滞在費Data Center Operation Technician (NOC)ID:55420
3,000 MYR ~ 4,000 MYRPutrajaya/Cyberjaya工作内容
As a Data Centre Operation Technician, you are the first line of defense against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24/7.At the frontline, our shift team is tasked with managing and operating all mission critical systems in our data centres. To achieve maximum uptime of our equipment, inspect and maintain them with utmost care. We are also the first responders to any incident that may put the performance of our facilities at risk.Responsibilities• Daily monitoring of Environment Monitoring System including but not limited to: chiller cooling system, water pumps, cooling towers, AHU units, CRAH units, FCU units, water leak detection, fire alarm systems, VESDA, smoke detector (raised floor/ceiling) HV/LV switch rooms, Transformers, UPS system, Generators, Power Distribution Units, etc.• Ensure Data Hall collocation temperature and humidity are within range.• Response and attend to equipment alarm on site.• Troubleshoot abnormal incident / fault based on SOP&EOP.• Escalated/update accordingly any severity event occurred according to the process and procedures.• Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.• Monthly/Weekly Electrical and Mechanical system consumption report data trending logging and ensuring timely submission of relevant reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer.• Assist in maintaining up to date drawings, asset and inventory management.• Monitor incoming tickets for processing and provide support to clients/users from the ticketing portal or via email and respond based on SLA.• Conduct daily task as per assigned including but not limited to server tape insertion, remote hand support, etc• Involve in DC related audit process.
福利制度
- On Target Bonus - 20%
- Performance Bonus
- Medical benefits (inpatient & outpatient) cover staff & immediate family
- Group Term Life Insurance
- Wellness Benefits (sports membership/gym membership)
- Dental Claim
- Health Screening
- AL: 15 days, MC: 14 days