97 Jobs for Business Administration & Management found
Customer Service Administrator (KLIA2)ID:55184
3,300 MYR ~ 2,650 MYRSepang工作内容
As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service Administrator, you will• Customer Support: Provide prompt and courteous assistance to customers via phone, email, chat, and other communication channels.• Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience.• Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions.• Product Knowledge: Develop a deep understanding of our products or services to effectively address customer inquiries and provide relevant information.• Documentation: Maintain comprehensive and accurate records of customer interactions, transactions, and resolutions in the company's database or CRM system including documentations of tour group transactions.• Communication: Collaborate with internal teams such as sales, logistics, and finance to coordinate responses and resolve customer issues in a timely manner.• Feedback Collection: Gather customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience.• Process Improvement: Contribute ideas and suggestions for improving customer service processes, workflows, and systems to increase efficiency and customer satisfaction.• Compliance: Adhere to company policies, procedures, and compliance standards while handling customer inquiries and processing transactions.
福利制度
・Basic = RM 2,000
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Insurance Coverage
・Staff Discount
・Birthday Token
・Milestone Service:
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
・Year End Celebration on December
・Engagement activities by quarterly with management approval
** Season Parking RM140/monthly under personal costSenior SEO Specialist ID:54581
5,000 MYR ~ 7,000 MYRBangsar工作内容
【Job Summary:】1. Develop optimization strategies to increase website search engine results rankings2. Execute tests, collect and analyze data, identify trends, and insights for maximum ROI3. Manage SEO campaign expenses, staying on budget, estimating monthly costs, and reconciling differences4. Collaborate with editorial and marketing teams to drive SEO in content creation and marketing efforts5. Research and implement SEO recommendations6. Create and execute a link-building strategy7. Establish measurable goals demonstrating improvement in marketing efforts.
福利制度
13 months salary + Performance Bonus
Parking Allowance
Birthday Leave, Annual Leave
Dental Claim
Gym SubsidyGeneral ManagerID:55194
8,000 MYR ~ 15,000 MYRGeorgetown工作内容
Assistant General Manager serves as a linchpin within an organization, ensuring smooth operations and the effective implementation of strategies and policies. This position acts as a supportive bridge between the Chief Operating Officer and the rest of the staff, facilitating communication and the execution of decisions across various departments. With a focus on optimizing operational efficiency and fostering a positive work environment, the Assistant General Manager also plays a significant role in project management, staff development, and contributing to the overall growth and success of the business. Their responsibilities encompass a broad spectrum of managerial tasks, from overseeing daily operations to assisting in the development of long-term strategic plans, all while maintaining a keen eye onthe company’s objectives and market trends. Job Duties- Assist the Chief Operating Officer in overseeing daily operations across various departments to ensure efficiency and effectiveness in meeting the company’s objectives. - Implement strategic plans in alignment with the Chief Operating Officer’s vision to drivebusiness growth and profitability. - Manage budgeting and financial planning processes, including forecasting, expense control, and financial reporting to maintain fiscal health. - Lead, motivate, and develop team members through regular performance reviews, training opportunities, and succession planning to build a high-performing team. - Foster strong relationships with clients, suppliers, and other external partners to enhance business opportunities and resolve any issues. - Ensure compliance with all legal and regulatory requirements to protect the company from potential risks and liabilities. - Spearhead innovation initiatives by identifying and implementing new technologies or processes that improve operational efficiency or customer satisfaction. - Coordinate with the Human Resources department to oversee recruitment, employee engagement, and workplace culture initiatives, ensuring alignment with organizational goals.
福利制度
- Hybrid working model upon confirmation or as when assigned
- Bonuses & annual increment
- Outpatient medical claims upon joining
- Vision & Dental claims (> 1year)
- Annual Health Check (> 1year)
- Paid Annual & Sick/ Hospitalization leave
- Annual Company Trip
- Company Activities & Trainings
- Free drinks & snacks in officeBusiness Development Executive (CRM)ID:55175
3,000 MYR ~ 4,000 MYRJohor Bahru工作内容
The Business Development Executive shall act as the representative of the Company to connect with customers, evaluate and follow up on business leads. He/She will be supporting the Business Operations Manager to develop and drive the business ventures in both PGM and precious metals recycling trade. • Reporting to the Business Operations Manager, the Business Development Executive works closely with clients and internal Lab & Hedging teams to help customers stay competitive or grow their business through recycling marketing. • Acquiring precious metals including catalytic converters, Gold & Silver within Singapore & other countries and evaluate purchasing decisions with a focus on cost efficiency to ensure that all business transactions are profitable for the company.• Understanding the business and marketing needs for precious metals recycling.• Utilising handheld X-ray fluorescence (XRF) technology to analyse Platinum Group Metals in catalytic converters as a preliminary gauge for procurement.• Defining solutions for marketing to meet client requirements. • Collaborating with clients and internal teams for quality and timely marketing campaigns. • Attending trade events, industry conferences and networking activities to expand professional network, stay updated on market trends, regulations and to promote our services. • Building and maintaining long-term customer relationships to generate leads and secure new business deals. • Identifying new market segments aligned with the company's growth strategy. • Monitoring industry trends and regularly conduct competitor analysis to understand the latest market developments and make comparisons with the company's services to identify areas for improvement or differentiation, potential business opportunities and threats.• Achieving KPIs for revenue and profits within stipulated timeline.• Mastering methods of precise calculations for PGM / precious metals in order to provide accurate proposals to customers. • Developing and implementing strategies for business expansion. • Working with the marketing team to enhance brand awareness and generate leads. • Proactively pursue debt recoveries from customers who have not met payment terms, safeguarding the company's financial health.• Updating the CRM system with supplier, business leads information and follow-up status.• Providing regular reports and updates to the Business Operations Manager on activities, targets and performance. • Ensuring all business development activities comply with company marketing policies. • Assisting with ad-hoc responsibilities which are crucial to the company.
福利制度
- Medical
- Miscellaneous allowance
- Dental
- Parking
- Site allowance
- EPF
- Insurance
- BonusDigital Marketing ExecutiveID:55178
3,000 MYR ~ 4,000 MYRJohor Bahru工作内容
The Digital Marketing Executive shall assist the Marketing Manager in the planning, execution, and optimization of the Company’s online marketing efforts.• Assist in developing marketing campaigns, tactics, and strategies for the precious metals recycling business, and in particular catalytic converter recycling as well as gold and silver recovery• Run Google Search Engine Marketing (SEM) campaigns and Facebook advertising campaign using Metaverse Business Suite• Responsible for creative content writing for social media platforms including Facebook, Instagram, LinkedIn, blogs, and other marketing materials for brand awareness and lead generation.• Attend to all customers’ inquiries and feedback from social media platforms and other communication channels• Research of market/industry/competitor information for marketing and idea development to raise brand awareness and capture qualified leads• Search for and qualify new leads online for conversion by the Sales Team• Coordinate and arrange for the production of marketing materials• Work closely with the Business Development team to ensure digital marketing campaigns KPIs are met• Assist in monitoring competition and provide new ideas for improvement• Assist in updating CRM leads
福利制度
- Medical
- Miscellaneous allowance
- Dental
- Parking
- Site allowance
- EPF
- Insurance
- BonusCustomer Service SpecialistID:52813
2,500 MYR ~ 3,000 MYRSeputeh工作内容
【Job Responsibilities】- Identify clients’ requirements and ensure they are answered or routed to the appropriate support area.- Provide operational support to clients by answering calls and online queries, analyze reported issues and offer appropriate advice and/or answers.- Keep and update reported issues and work closely with Technical Support team to assure quality customer service.- Provide feedback to enhance existing programmers by analyzing business objective and identifying areas for modification and improvement.- Provide product and technical guidelines for clients and educate clients on how to use the new features or add-on programs.- Undertake other ad hoc duties assign from time to time.
福利制度
- Fully work from home (report to office 1 week in a quarter of the year)
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance BonusBrand SpecialistID:55168
8,000 MYR ~ 10,000 MYRCheras, Cheras工作内容
1. Focus on acquiring, converting, and retaining members.2. Handle promotional activities, operations, and campaign/website maintenance.3. Plan and monitor campaign spending against allocated budgets, ensuring target achievement and accurate records.4. Manage and oversee contests, giveaways, and related aspects within assigned projects/campaigns.5. Create, write, and proofread content for campaigns/websites.6. Collaborate with advertising or media experts to enhance campaign/website performance.7. Conduct market research and competitor analysis to track industry trends.8. Analyse member data for reporting and improve marketing effectiveness.9. Assist in overseeing the digital marketing department, including the marketing database, incoming emails, and display advertising campaigns.
福利制度
- House Loan Allowance RM500/month (upon confirmation)
- Transport Allowance RM250/month
- Dental RM500/year (upon confirmation)
- Optical RM400/year (upon confirmation)
- Company Insurance
- Phone Allowance
- Sport Membership
- Medical Coverage
- AL 15 days (Junior), 17 days (Senior)
- Medical Leave
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity LeaveDigital Marketing Specialist (Thai Speaker)ID:55169
8,000 MYR ~ 10,000 MYRCheras, Cheras工作内容
1. Develop and implement innovative strategies to acquire new customers through social media outreach, third-party platforms, and influencer collaborations, driving increased sign-up traffic and achieving marketing targets.2. Plan and monitor marketing campaigns and conduct comprehensive analysis to evaluate campaign performance and ensure adherence to budget.3. Analyze conversion funnels, generate reports on audience demographics, and measure the success of social media projects in lead generation and conversion rates.4. Conduct market research to identify industry trends, technologies, and competitors, providing actionable insights for improvement.
福利制度
- House Loan Allowance RM500/month (upon confirmation)
- Transport Allowance RM250/month
- Dental RM500/year (upon confirmation)
- Optical RM400/year (upon confirmation)
- Company Insurance
- Phone Allowance
- Sport Membership
- Medical Coverage
- AL 15 days (Junior), 17 days (Senior)
- Medical Leave
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity LeaveBusiness Development Executive ID:55155
8,000 MYR ~ 10,000 MYRCheras, Cheras工作内容
1. Administrative Support: Providing comprehensive administrative support to the Director, including managing calendars, scheduling appointments, coordinating travel arrangements, and preparing reports and presentations.2. Communication Skills: Facilitating effective communication between the Director and various internal and external stakeholders, 3. Travel Readiness: Willingness to travel overseas as required, ensuring seamless coordination and logistical arrangements during trips.4. Representation: Serving as an ambassador for the company, presenting a professional and presentable appearance while interacting with individuals at all levels, both internally and externally.5. Social Aptitude: Demonstrating excellent social skills to engage and interact with diverse individuals across various levels, fostering positive relationships and representing the company's ethos effectively.6. Adaptability and Discretion: Handling sensitive and confidential information with the utmost discretion, maintaining a flexible approach to tasks and responsibilities as needed.
福利制度
- House Loan Allowance RM500/month (upon confirmation)
- Transport Allowance RM250/month
- Dental RM500/year (upon confirmation)
- Optical RM400/year (upon confirmation)
- Company Insurance
- Phone Allowance
- Sport Membership
- Medical Coverage
- AL 15 days (Junior), 17 days (Senior)
- Medical Leave
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity Leave【営業マネジャー】医療系マーケティング企業(運転不要/昇進昇給あり)ID:54911
10,000 MYR ~ 15,000 MYRKota Damansara/Petaling Jaya工作内容
【事業概要】当社は2000年代創業の上場企業で、主に医療業界でのマーケティング活動を支援しています。売上、利益ともに急成長している企業となっております。海外、アジア各国に展開しておりマレーシアはその拠点のうちの一つとなります。健康や寿命に関する課題解決に取り組みマーケティングを通じてより良い社会と事業の創出をモットーとしています。マレーシア拠点はヘルスケア業界に特化した独自リソースを活用して、大手外資グローバルファーマとの取引を獲得し、堅調に事業を推移していきました。今回は、日系企業のお客様の獲得を行っていただく営業ポジションを募集します。ゼロベースでマレーシアの日系企業様をメインにアプローチいただき、受注後のプロジェクトマネジメントまで一貫して実行を担当していただきます。ヘルスケア業界の大手日系企業様の担当窓口として、営業の提案からプロジェクトマネジメントまで一貫して担当いただくやりがいのあるポジションとなります。実力次第ですが、営業マネージャー、将来のCEOとしてのキャリアを目指すことができますし、マレーシアのみならず、アジア各国にも管掌範囲を広げていただき、グローバルなキャリアも目指していけます。ぜひ、グローバルな舞台でビジネスキャリアを積み上げていきたい、そんな意欲を持った方に応募をいただきたいポジションとなっております。【業務内容】・営業戦略の立案、実行・新規企業様への営業活動(新規電話、イベント参加 等)・新規企業様とのお打ち合わせ、営業のご提案・市場調査、ニーズのヒアリングから実行・クライアントの問い合わせ対応・見積作成、提案・新規獲得後のクライアントのプロジェクトマネジメント(進捗管理、社内との連携)・営業活動の進捗共有を上司と実施<ポジションの魅力>・実力次第では、営業マネージャー、将来のCEO後任候補を視野にいれてご活躍いただけます。・昇進も実力次第で大きく反映されます。活躍している社員の方で入社1年で150%の昇給を実現した方もいます。・オフィスは駅からとても近く、通勤に便利なエリアです。・営業から受注後のプロジェクトまで一貫して担当できる裁量権のある仕事です。・上司であるMDは起業を経験後、当社に入社した方です。事業を立ち上げてきたご経験があります。 アジアで新しい挑戦をしたい、キャリアを広げ行きたい方にはチャレンジングな環境になると思います。
福利制度
■雇用形態:正社員
■給与 : RM 10,000 - RM 15,000(ご経験に準ずる)
■試用期間:6か月
■勤務体系:平日8:30 - 17:30
■勤務地:ペタリンジャヤ
■就労ビザ:会社負担にて申請・取得サポートあり
■有給休暇:14日スタート(年次ごとに追加)
■病床休暇:15日
■ボーナス:年1回(個人・企業業績に準ずる)
※渡航費は自己負担となります