5个职位: Retail/Distribution(Fashion&Apparel)
Senior Key Account Executive / Key Account Executive 【KL】ID:60618
4,500 MYR ~ 6,500 MYRKota Damansara/Petaling Jaya工作内容
【Job Summary】The Key Account Executive is responsible for acquiring new customers and managing existing accounts to drive business growth. This role involves building strong relationships with clients, providing support and guidance, and identifying new business opportunities through market research and analysis. Key responsibilities include achieving sales targets, ensuring account profitability, planning and executing promotional activities, and monitoring market trends and competitor activities. Additionally, the executive will track distributor inventory, analyze sales performance, and provide regular sales forecasts and reports. 【Job Responsibilities】・Acquire new customers while managing and maintaining relationships with existing accounts.・Build and maintain strong partnerships with customers by providing support, information, and business recommendations.・Conduct market research and analysis to identify new business opportunities, including new product launches and promotional activities.・Drive sales growth and profitability of assigned accounts while ensuring sustainable business development.・Achieve sales targets set by the management.・Conduct regular market visits to monitor sales performance, promotional activities, and competitors' movements.・Plan and execute promotional and marketing activities with customers in line with the company's sales strategy.・Monitor distributor inventory levels, returned stocks, and slow-moving items to ensure efficient stock management.・Track and analyse account performance against marketing plans and business objectives.・Prepare annual, quarterly, and monthly sales forecasts.・Execute sales plans and prepare sales forecasts and performance reports.・Perform any other ad hoc duties as assigned by the management.
福利制度
【Employee Benefits】
- Annual Leave (14 days)
- Medical Leave (14 days)
- Petrol Card
- Vehicle Maintenance (RM 700 fixed allowance per month)
- Contractual bonus (1 month - payable in December - prorated depends on joining date)
- Performance Bonus: Depends on Company and Individual Performance
(payable in March)
- Evaluation (Annual)
- Promotion (Annual - Subject to performance)
- Company Insurance (Life, PA, H&S according to Company’s policy)
- Medical benefits (Medical (GP), Dental, Annual Health Screening)
- Annual Trip (Jakarta - 23; Japan - 24)
- Expenses Claim
- Public HolidayCustomer Service SupervisorID:60605
5,000 MYR ~ 8,000 MYRBukit Bintang/KLCC工作内容
Job Responsibilities• Lead, supervise, and motivate the Customer Service team to deliver excellent customer service and achieve departmental objectives.• Oversee daily customer service operations to ensure enquiries are handled promptly, professionally, and in accordance with company service standards.• Handle customer and distributor enquiries via phone, email, WhatsApp, and face-to-face.• Resolve escalated customer complaints efficiently and professionally while maintaining customer satisfaction.• Supervise, coach, and develop Customer Service Officers to enhance their product knowledge, communication skills, and service performance.• Plan and assign daily tasks, monitor workload, and ensure efficient team operations.• Develop, review, and continuously improve Standard Operating Procedures (SOPs), workflows, and customer service processes.• Coordinate closely with internal departments to ensure smooth order processing, member services, and issue resolution.• Support distributors and members by providing accurate information regarding products, company policies, promotions, membership, incentives, and order-related enquiries.• Maintain accurate customer records and ensure all customer information is handled confidentially.• Monitor customer feedback, identify recurring issues, and recommend practical solutions to improve service quality and operational efficiency.• Prepare daily, weekly, monthly, and annual operational reports, customer service performance reports, and customer feedback analysis.• Prepare professional customer communications, including official announcements, notices, FAQs, letters, and email responses.• Oversee customer service operations for Headquarters, Penang Branch, and Sarawak Branch to ensure consistent service standards and operational excellence across all locations.• Supervise and support the Customer Service teams at the Penang and Sarawak branches, ensuring smooth daily operations and effective communication.• Monitor daily branch operations, including closing procedures and daily sales/cash tally, ensuring all transactions are accurately recorded and reconciled.• Oversee and manage the Company's e-Invoice process, ensuring timely issuance, accuracy, and compliance with regulatory requirements.• Act as the primary liaison between Headquarters and branch Customer Service teams by communicating company policies, operational procedures, promotions, system updates, and important announcements to ensure timely implementation.• Follow up with the Penang and Sarawak branches to ensure all updates, instructions, and operational changes are properly communicated, understood, and executed.• Assist branch Customer Service teams in resolving escalated customer enquiries, complaints, and operational issues promptly and professionally.• Ensure compliance with company policies, internal procedures, and relevant regulations.• Support Management with departmental improvement initiatives and other ad hoc assignments.AI & Digital Productivity• Utilize AI tools (e.g., ChatGPT, Microsoft Copilot, or equivalent) to improve work efficiency and service quality.• Use AI to draft professional emails, customer replies, reports, meeting minutes, SOPs, and internal documentation.• Analyse customer enquiries and feedback using AI tools to identify service trends and recommend process improvements.• Review and verify all AI-generated content to ensure accuracy, professionalism, and compliance with company policies.• Promote the adoption of digital tools and AI solutions within the Customer Service team to enhance productivity and customer experience.
福利制度
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 daysSales & Marketing ExecutiveID:60297
3,000 MYR ~ 4,500 MYRShah Alam工作内容
SUMMARYThe role of Sales & Marketing Executive will be as follows:1. To achieve sales target and A/R Collection2. To support Distributor Enquiry, Problem Solving and relationship building3. Responsible for assigned overseas DistributorsJOB RESPONSIBILITIES(1) REPORTING1.1. Monthly sales and A/R Collection1.2. Distributor’s problem and issue solving1.3. Sales Data analysis when needed.(2) COORDINATING2.1. To communicate with distributor relating to sales, A/R collection, documentation,shipping arrangements,2.2. To communicate with sourcing department relating to accessories shipment,documentation, delivery schedule coordination2.3. To communicate with logistics department relating to shipment details and schedule2.4. To communicate with marketing department on all A&P material2.5. To generate documentation, SAP familiarization and filing(3) MARKET RESEARCH & RELATIONSHIP BUILDING3.1. To understand market condition and activities related to specific accounts3.2. To strategies and develop marketing activities and campaign with Distributors3.3. To build strong and reliable relationship between company and Distributors(4) OTHERS4.1. Prepare or assist on any promotional, conferences or other event activities onproducts and services.4.2. Perform ad hoc tasks assign by Manager from time to time.
福利制度
- EPF Employer contribution of 17%.
- SOCSO and EIS.
- Outpatient Medical Fees – RM1,500 per annum
- Annual Leave of 14 days per annum (for staff service 1-5 years).
- Group Medical Insurance (Hospitalization & Surgical).
- Group Insurance for Critical Illness.
- Group Personal Accident.
- Contractual Bonus 1 month (release on December) - on pro-rated basis.
- Performance Bonus (release on January) – staff required to go through evaluation to justify his/her bonus earned.HR & Admin Executive ( Japanese Speaker )ID:60325
3,000 MYR ~ 4,500 MYRMont Kiara, Port Klang工作内容
■ JOB SUMMARYResponsible for supporting day-to-day HR operations, benefits administration, and expatriate management.This role involves coordinating local staff HR matters, explaining company policies, managing expatriate documentation, and maintaining close alignment with Japan HQ.■ JOB RESPONSIBILITIES・Providing administrative services related to payroll coordination, benefits administration, housing guidelines, and allowance standards for both local employees and Japanese expatriates.・Assisting with local HR operations, including employee onboarding, maintaining accurate personnel records, and administering staff welfare/benefits.・Explaining company policies, guidelines, and benefits clearly to all internal stakeholders and staff members.・Maintaining and updating Standard Operating Procedure (SOP) documentation in accordance with Japan HQ compliance and local labor laws.・Communicating and working closely with Japan HQ to receive and implement the latest updates on global corporate and expatriate policies.・Supporting end-to-end management of expatriate logistics, such as corporate accommodations and vehicles, based on company policy.・Translating official documents, internal announcements, and emails from Japanese to English and vice versa.・Handling internal employee inquiries from time to time with a high level of professionalism and helpfulness.・Undertaking other ad-hoc HR, administrative duties, and assignments as and when required by management.
福利制度
・Total Salary = RM 3,000 ~ RM 4,500
・AL: <2Y 12d, 2~5Y 14d, >5Y 16d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・AIA Insurance
- Specialist + Normal Outpatient max RM 2,000 / year
- Hospitalization max RM 20,000 / year
・Bonus provided once a year (only if you worked for more than 1 year)
・Annual medical checkup (expenses bear by company)
・Maternity Leave (98 days following labor act)
・Any cost on travel (e.g. office to Daiso warehouse, banks etc) reimbursed
・Annual Bonus (based on company performance / average 2 months)
・Engagement Activities
- Company Annual Dinner
- Company Lunch (Birthday, Welcome Ceremony, Farewell ...)Warehouse Assistant (PG)ID:57682
2,500 MYR ~ 3,500 MYRBayan Lepas工作内容
• Deal directly with customers by telephone & face to face.• Ensuring high levels of customers satisfaction through excellent service.• Handle and resolve customer complaints.• Maintain the outlook of the store through dusting, cleaning, and restocking stocks on the shelves.• Product scanning.• Packing and Shipping related work.• Responsible for stock take.• Checking and updating stock inventory in the warehouse.• Loading / Unloading products (Truck / Container)• Ensure items kept in the store are maintained and protected from damage or loss including stock control• Self-motivated and attentive to details with strong initiative• Time management and ability to prioritize tasks given• Responsible for any other duties assigned by the company from time to time.
福利制度
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 days
