概述

• 薪资

  10,000 MYR ~ 12,000 MYR

• 产业类别

  Finance(Banking), Finance(Securities), Finance(Other)

• 工作内容

  <Job Purpose>
  The Senior Manager, IT Services will be reporting to the Chief Information Officer and leading a team to ensure the system is always available and ready for business. The role requires experience in managing the team and at the same time involved in the monitoring system, preventing incidents and recovery activities in IT Infrastructure, Cybersecurity and Application Support including strategic planning and audit matters.
  
  <Duties & Responsibilities>
  1. Manage the team – roster planning, status follow up, tasks delegation, chair team meeting and issue approval.
  2. Ensure the Budget and Cost controls are within approved limits.
  3. Ensure optimum service levels to customers.
  4. Ensure quality infrastructure and IT Operations testing and adhere to timeline.
  5. Ensure project timelines are delivered timely.
  6. Ensure all testing require sign-off from respective users or vendors.
  7. Assign infrastructure staff for each project which requires infrastructure involvement.
  8. Review user access, patch management and release management on a quarterly basis.
  9. Involve and provide feedback on cyber security activity, audit and briefing to regulator and staff. Ensuring the company’s IT Security aspects including Cybersecurity are executed timely, making sure Cyber Security attacks are mitigated, monitored with Security Operation Centre (SOC) and provide security awareness.
  10. Ensure all approval as in IT Approval Authority (IT AA)
  11. Review on new technology which will improve cyber security and productivity.
  12. Continuous management and improved support on the organization infrastructure.
  13. Making sure IT Strategy are aligned with Business Plan & Strategy, proposed potential IT solution to the Management.
  14. Ensure the Application Support team provides Level 1 fast response and resolution to users. Manage and monitor the system changes and deployment.
  15. Ensure Data Centre services uptime, manage external service providers.