Overview

• Salary

  2,500 MYR ~ 5,000 MYR

• Industry

  Software/Information Processing

• Job Description

  Company Profile/Introduction: This company is the Top 5 world ranked company offering technology solution and service. Has been the Japan’s foremost computer company since 1935. With more than 70 years of expertise, and over 2 decades in computing technology, they have pledges “Built-In Confidence” for every computing product it manufactures,to ensure both product and service excellence with the vision: Prestige, Quality, Performance and Green.
  
  Location: Petaling Jaya
  
  Job Scopes:
  Tasks are divided into 3 categories.
  1. Service Level
  2. Data Handling
  3. Technical Capability
  
  The service desk agent will diagnose hardware, software and network related problems for end users. It will be basic level 1 troubleshooting and training will be provided.
  Main requirement for me is the customer service skill as they are speaking with end users over the phone.
  They must have good Thai language skills and English conversational level as training provided by us will be mainly in English.