Overview

• Salary

  2,500 MYR ~ 2,800 MYR

• Industry

  IT/Telecommunications, Manufacturing(Computer/Telecommunication)

• Job Description

  Company Profile: Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.
  
  Location: Petaling Jaya Seksyen 13 (Business Center)
  
  Job Scopes:
  Monitoring high risk watch-list accounts and follow up with all necessary actions to ensure accurate and timely Reporting Of Accounts Receivables KPI for all branches. This shall include unified activities towards meeting the individual and group TARGETS for achieving of set KPIs.
  • Assisting Credit Control Executive in the preparation of various statistical analysis reports nation-wide.
  • Assist junior and new credit controllers in the day-to-day operations by monitoring and providing on-the- job coaching.
  • Plan, organize, perform and monitor all follow up actions for selected major accounts to ensure complete coverage of accounts receivables in meeting individual and group targets. (This shall include Telephone Dunning, reminders, legal action and liaison with relevant parties.)
  • Handling debtors’ complaints, inquiries and disputes to ensure customer satisfaction. This shall include follow up actions such as liaising, investigating, and checking with relevant parties to ensure speedy response and solutions of cases. This shall include Branch Support activities.
  • Assist Superior in monitoring, checking and blocking/releasing supplies and services to debtors with long outstanding accounts. (This shall include negotiation, investigation, liaison and co-ordination.)
  • Assist Credit Control Executive in the overall administration of departmental affairs. This shall include the responsibilities and ensuring that work ethics, teamwork, standards and objectives of the department are strictly adhered to and met.
  • Perform various customer relations responsibilities to ensure good rapport with debtors in the form of Help Desk Services.
  • Perform other relevant functions in credit control as and when necessary.