Service Desk Agent (Japanese Speaker)ID:40894

3,500 MYR ~ 5,000 MYRKota Damansara/Petaling JayaOver 3 months ago

Overview

  • Salary

    3,500 MYR ~ 5,000 MYR

  • Industry

    Software/Information Processing

  • Job Description

    Company Profile/Introduction: This company is the Top 5 world ranked company offering technology solution and service. Has been the Japan’s foremost computer company since 1935. With more than 70 years of expertise, and over 2 decades in computing technology, they have pledges “Built-In Confidence” for every computing product it manufactures,to ensure both product and service excellence with the vision: Prestige, Quality, Performance and Green.

    Location: Kelana Centre Point (PJ area), quick access to Subang Jaya, Shah Alam and highways to different regions of Selangor.

    Job Scopes:
    Main job scopes are surrounded with the IT issues: Service Level, Data Handling, Technical Capability
    The service desk agent will need to diagnose hardware, software and network related problems for end users.
    It will be basic level 1 troubleshooting and training will be provided.
    Provide excellent customer service to end users through phone.

Qualifications

  • Requirement

    Requirements:
    - Language : English, Japanese
    - Require Skill :
    Knowledge of various software and applications (minimum: Windows environment and MS Office package)
    　 Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness t
    - Core Skills :
    　 Basic Service Knowledge.
    　 Technical knowledge (e.g. Microsoft Office, PCs basic networking)
    - Aged from 25 - 39

    Contact:
    1. Send in your latest resume to info-my@reeracoen.asia
    2. Call in +603-20201885 for more info.

  • English Level

    -

  • Other Language

    English, Japanese

Additional Information

Related Jobs