-Manufacturing- Customer Service Executive （40799）｜Agensi Pekerjaan Reeracoen Malaysia

4,000 MYR ~ 6,000 MYRShah AlamOver 3 months ago

Salary
4,000 MYR ~ 6,000 MYR
Industry
Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Pharmaceutical/Medical Equipment)
Job Description
Company Introduction:
Establish in 1960, One of the Japanese 's industry leader in PVC and semiconductor silicone products. They have been supplies and develop many kinds of products to leading corporate company in consumer electronics, automotive, electronic components, semi conductor and others. Their mission is by using company's products materials compound and processing technologies to supply high quality of products to market according consumer's demand.

Location: HICOM, Shah Alam.

Job Responsibilities:
-Familiar with customers' requirements and competent in processing Customers Orders
-Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
-Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
-Updating of customers' inventory report
-Preparing of KPI statistics and reports for customers and internal use.
-Responsible for individual administration functional role
-Must have the initiative and proactive towards inquiries and follow ups.