-Electric Motor Device- Customer Service Executive ID:40678
|Salary||Monthly Salary 2,000MYR 〜 3,000MYR|
|Job Description||Company Introduction : Established in 1915 as an electric motor sales and repair company which has grown to become Japan's top manufacturer. The business nature are to carry out as a wholesalers and distributors of electric power tools and related spares and accessories to our end users.
Location : Johor Bahru
Job Responsibilities :
- Deal directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries, products information, service, pricing and delivery information.
- Handle and resolve customer complaints.
- Identify and assess customers’ needs to achieve satisfaction.
- Perform customer verifications based on transaction and credit limits and process orders, forms, applications and requests.
- Direct requests and unresolved issues to the designated resources / departments.
- Keep records of customer interactions, inquiries, comments and transactions.
- Assisting sales team to resolve customer issues.
- Communicate and coordinate with internal departments to provide feedback on the efficiency of the customer service process.
- The ability to perform any ad hoc assignments as assigned by immediate superior.
- Reporting to to Service Manager(KL).
|Required Qualifications||Requirements :
- Excellent communication skills verbal and written in English and Chinese
- Candidate must possess Diploma
- 1 year of working experience in Customer support or Sales Support
- Female candidate aged of 27- 35 years old
- Interest and ability to cooperate and working with customers
- Attention to detail and accuracy
- Adaptability with Company management directives
- Pleasant personality and good inter personal skills
1. Send in your latest CV to email@example.com
2. Call in +603-2020 1885 for more information.
|Welfare||Remuneration Packages :
- RM 2000 -RM 3000/month
- Others B&C will discussed during interview session
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