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List of IT/Telecommunications job vacancies in Malaysia

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All19 (1〜19 )

-Customer Service & Internal Working Performance- Incident Manager (Indonesian) ID:43155

Job Description Company Profile: The company use the power of technology to help us achieve great things in the digital age. The company explore the role of technology in transforming different industry sectors. Our insights cover a range of verticals and capabilities, and show you how transformative technologies can help you accelerate growth in your organisation.

Job Scopes:
- Be responsible for the proactive management of incidents by monitoring key components so that failures and potential failures are detected early and the resolution process can be initiated.
- Ensure all incidents are fully logged and are date/time stamped irrespective of how they were received or identified.
- Ensure the exact type of the call is recorded and allocate a suitable categorisation coding when logging the incident.
- Be accountable for agreeing and allocating an appropriate incident prioritisation code upon receipt of the incident and during the logging process.
- Carry out the initial incident diagnosis to try to discover the full symptoms of the incident, determine what has gone wrong and how to correct it.
- Collaborate and work with a variety of support individuals, including users and vendors to ensure the necessary recovery actions are taken.
- Check incidents are fully resolved and the users are satisfied and agree to close the related incident.
- Work closely with the Service Desk Management Team to monitor the progress of the incident and to ensure the relevant actions have been logged to enable tracking.
Required Qualifications Requirements:
- Good command in English & Indonesian
- Has General Qualification in Information Technology (Diploma)
【Must】
- 6 - 8 years work experience IT service management / service delivery role
- At least 4 years work experience in Technology Industry and Call Center / Service Desk environment
- ITIL v3 Foundation

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-20201885 for more information.
Salary Monthly Salary 3,000MYR 〜 5,500MYR
Location

-Customer Service & Internal Working Performance- Incident Manager (English, Cantonese & Mandarin) ID:43154

Job Description Company Profile: The company use the power of technology to help us achieve great things in the digital age. The company explore the role of technology in transforming different industry sectors. Our insights cover a range of verticals and capabilities, and show you how transformative technologies can help you accelerate growth in your organisation.

Job Scopes:
1. Be responsible for the proactive management of incidents by monitoring key components so that failures and potential failures are detected early and the resolution process can be initiated.
2. Ensure all incidents are fully logged and are date/time stamped irrespective of how they were received or identified.
3. Ensure the exact type of the call is recorded and allocate a suitable categorisation coding when logging the incident.
4. Be accountable for agreeing and allocating an appropriate incident prioritisation code upon receipt of the incident and during the logging process.
5. Carry out the initial incident diagnosis to try to discover the full symptoms of the incident, determine what has gone wrong and how to correct it.
6. Collaborate and work with a variety of support individuals, including users and vendors to ensure the necessary recovery actions are taken.
7. Check incidents are fully resolved and the users are satisfied and agree to close the related incident.
8. Work closely with the Service Desk Management Team to monitor the progress of the incident and to ensure the relevant actions have been logged to enable tracking.
Required Qualifications Requirements:
- Good command in English & Chinese
- Has General Qualification in Information Technology (Diploma)
【Must】
- 6 - 8 years work experience IT service management / service delivery role
- At least 4 years work experience in Technology Industry and Call Center / Service Desk environment
- Has ITIL v3 Foundation

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-20201885 for more information.
Salary Monthly Salary 3,000MYR 〜 5,000MYR
Location

Network Server Engineer (Japanese Speaker) , for non-JP spk please view (42731) ID:42730

Job Description Company Profile: This is a Japanese IT consulting company which started operations in 1992, and has been supported its customers in Malaysia. One of the world’s largest telecom companies (US$34 billion turnover, 16,000 staff worldwide, Global 500 company), serve a mixture of national and multinational customers. Offering various of IT service for mobile devices, networkking or cloud storage as well as data center.

Location: Heart of Kuala Lumpur.

Job Scopes:
- Sales technical support for proposal
- Disscuss with customer about server specisication and requirement
- Server initial setup, configuration, mounting, installation, test (onsite job)
- Documentation
- Troubleshoot support (including easy pc, server troubleshooting)
- Business trip to PG, JB sometimes.
- Must possess own car
Required Qualifications Requirements:
Language: English, Chinese & Japanese
Education Background: Diploma in IT field
Experience:【Must】at least 7 years experience in Building server
Skill: Deep knowledge about the following
- Windows server (AD, DHCP, DNS, WSUS, file Server, Exchange server)
- Backup solution (symantec, storage craft, acronis)
- License for Windows and the above
- Redundant system for servers
- HP, IBM, DELL, Synology
- 【Must】VMware, hyper-V, Server Virtualization
- 【Preferable】 AWS or Azure knowledge

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 7,000MYR 〜 8,000MYR
Location

【大量採用中!】環境抜群★ドイツ系外資企業でグローバルに働く!旅行サービスのカスタマーサポート【KL市内勤務】 ID:43086

Job Description 当社はドイツに本社を置く外資系企業です。
主にITソリューションやアウトソーシングサービスを提供しており、世界40か国に拠点を置いています。
全世界では70,000名の社員がおり、うちマレーシアには100名が所属しています。
KLにあるオフィスは社員が楽しく働ける環境を整えており、
会議室から執務室、プレイルーム等すべてのレイアウトは社員全員でおこないました。
社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に行われています。
また、退職後の出戻りも多く、非常に魅力的な会社です。
今回当社は新しく、某有名サービスのカスタマーサポートの日本チームを立ちあげしております!

チームを強化していくべく、引き続き日本チームのメンバーを探していきたいと思っています!
入社後はオンライン研修の制度が整っているので、初めて業務を行う方も安心です。
一緒に新しい日本人チームを成長させていただける方の応募を、お待ちしております!


具体的なお仕事内容・・・
電話・メール・チャット・FAX等を使用した予約サポート
その他、上記に付随する業務

今後のキャリア・・・
・スーパーバイザーとして経営視点をもったマネジメントを行う
・チームリーダーとしてチームメンバーをマネジメントする
・トレーナーとして新しいスタッフの教育担当をする
・管理部門で経営にかかわる
Required Qualifications ・英語力(英語で面接を実施できるレベル)をお持ちの方
・専門卒以上(新卒応募可)
【尚可】
カスタマーサポート等の経験がある方
Salary Monthly Salary 6,000MYR 〜 7,000MYR
Location

Senior Software Engineer - Java ID:39659

Job Description • Responsible for planning, processing and performing all jobs in an efficient manner with minimum assistance from the supervisor
• Working closely with project management.
• Design and develop programming systems making specific determinations about system performance.
• Responding promptly and professionally to bug reports.
• Review and repair legacy code.
• Expected to conduct system analysis and development, with limited support from professional staff, to keep our systems current with changing technologies.
• Analyze, design, coordinate and supervise the development of software systems to form a basis for the solution of information processing problems.
• Analyze system specifications and translate system requirements to task specifications for junior programmers.
• Responsible for reading, understanding, and utilizing all part and assembly prints, forms, spreadsheets, bills of material, specification sheets, and technical references.
• Responsible for utilizing tools and equipment involved in performance of essential functions of programming including measuring instruments.
• Capable of writing proposals or papers.
• Making presentations to customer or client audiences or professional peers.
• Maintain positive client interactions.
• Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and staff.
• Provide feedback to analysis/training staff about performance considerations/usability issues concerning software specifications and implementation.
• Provide assistance to testers and support personnel as needed to determine system problems.
• Provide recommendations to management concerning issues of programmer productivity and software development management.
Required Qualifications Language: English
Education Background: Minimum degree in Information Technology or equivalent.
Experience: Minimum 4 years' experience in Java programming
Require skills:
- Understanding multiple java Frameworks jPOS, Spring, JSF, Google Web Toolkit, Play, Grails, Structs2, Eclipse, hibernate
- Knowledge in Linux OS, Web Server and fine tuning
- Expert Knowledge of security and encryption
- Knowledge in Tuning and monitoring Java Application performance.
- Knowledge in software requirements capture & analysis, software architecture & design, software testing, documentation.
- Relevant working experience and exposure in financial industry will be an advantage.
- Expert knowledge of jPOS (Java) will be an advantage.
Certificate: N/A
Age: 28 - 35
Gender: Open
Others:
- Good analytical and consulting skill.
- A team player with good communication and interpersonal skills.
Salary Monthly Salary 4,000MYR 〜 6,000MYR
Location

Senior System Support Engineer (HRIS system) ID:41694

Job Description Company profile: The company was established in the last century about 1930's. Now they are having several operations spots in Southeast Asia countries such as Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia, Myanmar, nevertheless USA and Mexico. It is a very big, famous and public listed company which have wide-range of business division, including retail line, property development, mining, steel, agriculture and computer sectors.

Location: Bukit Bintang (Reachable by public transport- MRT, monorail, Free shuttle bus)

Job responsibilities:
- Updates, maintains and audits HR data modules and other sub systems as assigned.
- Supports HRIS system changes, upgrades, patches, testing and other technical projects as assigned.
- Analyse and processes inquiries and system issues in a timely manner by thoroughly researching issues, interpreting guidelines, procedures, policies and practices, determining the action needed and providing/executing appropriate solutions.
- Provides frontline functional/ technical support by working with HRIS support/ 3rd party vendor to troubleshoot system and end-user issues.
- Performs a variety of general office activities to support the HRIS function.
- Write scopes of work and functional specifications to include: table setup, data conversion, workflows reports.
- Develop and update operating procedures and training materials as needed.
- Support small-to-large scale projects for system implementations and modifications.
- Provide guidance and training to users on how to use the system more effectively.
- Maintain a close working relationship with all integrated functions to ensure system performance is working.
- Assist with task prioritization and assignment, and support other team members as appropriate.
- Maintain appropriate level of process, functional and technical knowledge and participate in training to continue to develop such knowledge.
- Assist to ensure that all assignments are completed with the highest quality and within agreed-to Service
Level Agreement guidelines and Key Performance Indicator targets.
- Identify and implement continues improvement initiatives as assigned.
- Execute and support ad-hoc task as assigned.
Required Qualifications Requirements:
- MUST written and oral English, oral chinese.
- MUST Degree in HR, IT, Engineering or equivalent.
***Diploma considerable with a good PeopleCode knowledge and experience
- 5 years of experience with PeopleSoft HR modules
- MUST able to develop PeopleCode
- Good skill in SQL/PSQL, Query, SQR, App Engine or PeopleTools

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 8,000MYR 〜 8,500MYR
Location

Clerical Assistant (Contracts Maintenance & Databases) ID:41725

Job Description Company introduction : Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.

Working location: Petaling Jaya Seksyen 13 (Business Center)

Job description:
As a help desk in customer support and assist Superior in the administration of Contracts Maintenance and Customer Database. Work together with about 20 over team members in the department.

Main Responsibility
- To compile and verify contract data in SAP for all branches
- Verify accuracy of data in SAP for records update
- To produce management report on open contracts, back-log management and any other reports pertaining to contract team performance.
<Including>
• Carry out meter calling/reading and billing of Rental/TGS accounts to ensure complete coverage, and correct and accurate billing.
• Receiving, verifying, organising and coordinating toner supplies to ensure fulfillment of orders taken and customer satisfaction.
• Monitoring, verifying and analyzing MCV and toner scheduling to prevent over supplies.
• Maintain accurate and updated records of all existing and new Rental/TGS accounts. This shall include systematic filing of agreements, invoices, meter reading forms, D/Os, correspondence and action forms.
• Assist Superior in managing the Customer Information Database to ensure accuracy of input data and regular updating.
• Assist Superior in monitoring and checking Expiry/Renewal, Upgrading/ Relocation/Termination/Abscond of Rental/TGS machines. To report/liaise/advise relevant parties to ensure proper and timely dissemination of information.
• Assist Superior in monitoring, checking and suspending supplies and services to debtors with long outstanding accounts. This shall include release of orders upon approval by Superior.
• Assist Superior in various Customer Relations Management activities such as Service Audit, Sensitivity Survey, Inquiries, Complaint and Disputes. To assist in correspondence and Customer Education Programs.
• Perform other relevant functions as and when necessary.
Required Qualifications Requirements:
- Proficient in English
- Above Diploma in any major of study
- Minimum 2 years of related experience with the operation of SAP system.
- Good auditing, Excel, PowerPoint and SAP would be an advantage.

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 2,800MYR 〜 3,200MYR
Location

-IT Corporation- Credit Control Officer ID:41643

Job Description Company Profile: Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.

Location: Petaling Jaya Seksyen 13 (Business Center)

Job Scopes:
Monitoring high risk watch-list accounts and follow up with all necessary actions to ensure accurate and timely Reporting Of Accounts Receivables KPI for all branches. This shall include unified activities towards meeting the individual and group TARGETS for achieving of set KPIs.
• Assisting Credit Control Executive in the preparation of various statistical analysis reports nation-wide.
• Assist junior and new credit controllers in the day-to-day operations by monitoring and providing on-the- job coaching.
• Plan, organize, perform and monitor all follow up actions for selected major accounts to ensure complete coverage of accounts receivables in meeting individual and group targets. (This shall include Telephone Dunning, reminders, legal action and liaison with relevant parties.)
• Handling debtors’ complaints, inquiries and disputes to ensure customer satisfaction. This shall include follow up actions such as liaising, investigating, and checking with relevant parties to ensure speedy response and solutions of cases. This shall include Branch Support activities.
• Assist Superior in monitoring, checking and blocking/releasing supplies and services to debtors with long outstanding accounts. (This shall include negotiation, investigation, liaison and co-ordination.)
• Assist Credit Control Executive in the overall administration of departmental affairs. This shall include the responsibilities and ensuring that work ethics, teamwork, standards and objectives of the department are strictly adhered to and met.
• Perform various customer relations responsibilities to ensure good rapport with debtors in the form of Help Desk Services.
• Perform other relevant functions in credit control as and when necessary.
Required Qualifications Requirements:
- Proficient in English
- Graduated with Diploma or above
- Preferably with 1 year of Credit Control or AR experience,
***Fresh graduates are welcomed to apply
- Aged from 25-30

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 2,500MYR 〜 2,800MYR
Location

- 2 vacancies opened - Printing SPECIALIST & SUPPORT (Production division) ID:41641

Job Description Company Profile: Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.

Location: Petaling Jaya Seksyen 13 (Business Center)

Job Scopes:
To achieve assigned sales objectives for Production Printing range of products (Profitability of the Company and ensure on-going customer satisfaction through service and follow-up.)
• Ensure Company assigned sales targets for the month and year are achieved.
• Ensure systematic coverage of assigned territory/market supported by relevant daily sales reports to be submitted periodically to the Management for information and review.
• Calls on existing and potential clients to identify their current or perspective needs and provide information about the Company products/services including demonstrations and quotations.
• Building new customer base to increase Segment 6 market share & MIF.
• Support and sell to customers KM Production Printing range of products (PP).
• Provide support to all sales staffs including branches, where needed.
• Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry advertisements, trade shows, internet web sites and other sources.
• Ensure good knowledge of the market and monitor/tabulate competitors’ activities and advise superior of up-to- date information.
• Assist Management/Superior with any additional market and business information relating to the creditworthiness and/or financial standing of prospective customers.
• Display or demonstrate product, using demo units or catalogues and emphasize sellable features.
• Follows up with customers to ensure product satisfaction and encourage repeat business.
• Quote prices and credit terms and prepare sales contracts for orders obtained.
• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.
• Coordinate customer training on product information.
• Maintain good relations with customers, advise them of Company’s services and provide product/pricing information. Evaluate customer’s requirements, investigate complaints of technical nature affecting sales, etc and advise Management as regards key problem areas.
• Estimate date of delivery to customers, based on knowledge of product availability and delivery schedules.
• Investigate and resolve customers’ problems with deliveries.
• Attend trade shows.
Required Qualifications Requirements:
- Good communication in English
- Possessed a Diploma and above
- At least 1 year experience in outdoor sales, preferably in production printers
- Aged from 25-40

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 2,800MYR 〜 3,000MYR
Location

Marketing Executive (IT products) ID:41646

Job Description Company Profile: Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.

Location: Petaling Jaya Seksyen 13 (Business Center)

Job Scopes:
<Market Research>
- Conduct product analysis on all company and competitors' models.
- Understand the needs and trends of the market and propose right Solutions.
- Responsible in ensuring that solutions are always compatible with MFP and strives to improve product quality.
- Pro-actively presenting new ideas for system improvements based on market trends and needs, including cost proposals.
- Hold weekly meetings; discuss task progress and review issues, both internal and external. Perform market research analysis and identify opportunity for effective Business Concept and development.

<Product development>
- Responsible in testing new program in controller, real situation before launch.
- Continually test programs and fault finding to improve product and services quality.
- Preparation of training manuals for Pre/Post sales and Business Solutions team.
- Responsible in moving existing solutions to Cloud platform.
- Consulting clients and colleagues concerning the maintenance and performance of software systems and with a view to writing or modifying current operating systems.
- Continually updating technical knowledge and skills by attending in-house and/or external Courses, reading manuals and accessing new applications.
- Responsible in liaising with BSA for driver/firmware customization.
- Responsible in ensuring that the current solutions are always compatible with MFP; monitoring and Correcting Software defects.

<Cooperate with other teams / departments>
- Working closely with business partner to ensure all development tasks are delivered on time.
- Assist Pre and Post Sales team on sale /support activities, including back-end integration.
- Assist pre sales team on solutions POC for customers, working in consultation with the Solutions Sales Executives.
- Assist Business Development Executive in Product and Solution planning / sourcing / analysis 1 launching.
- Assist internal training department in the preparation of training materials and conduct training for new products to sales personnel as and when required.

<Others>
- Prepare the supportive material on product features, comparison data etc for sales personnel.
- Performs any other related duties as and when directed by superior.
Required Qualifications Requirements:
- Proficient in English
- Graduated with minimum Diploma in IT or related discipline
- Experience At least 3 years of experience in Project management
- Experienced in designing Database Structure, Software Architecture, Workflow Process and Man Day calculation
- Experienced in Product Evaluation and Training
- Programming knowledge: asp.net, html, css, Javascript, C, C#, VB, Ruby, PHP, Phyton, IOS, Android etc
- Database knowledge. MSSQL, MYSQL, ODBC etc
- Aged from 25-40
- Travel As and when required

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 5,000MYR 〜 7,000MYR
Location

【外資/高給】おしゃれなオフィスで働く!有名サービスのカスタマーサポートのSVポジション!【KL市内勤務】 ID:41962

Job Description 当社はドイツに本社を置く外資系企業です。
主にITソリューションやアウトソーシングサービスを提供しており、世界40か国に拠点を置いています。
全世界では70,000名の社員がおり、うちマレーシアには100名が所属しています。
KLにあるオフィスは社員が楽しく働ける環境を整えており、
会議室から執務室、プレイルーム等すべてのレイアウトは社員全員でおこないました。
社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に行われています。
今回当社は新しく、某有名サービスのカスタマーサポートの日本チームを立ち上げることになりました。
3月までに約15名の体制まで拡大する予定です。
こちらのチームのSVとして日本人チームの運営をお願いします。
一緒に新しい日本人チームを成長させていただける方の応募を、お待ちしております!

具体的なお仕事内容・・・
日本人チームのマネジメント(メンバーの目標や業務、人材配置等の管理監督)
顧客に対してレベルの高いサービスを提供するための施策検討・実行・メンバー育成
社内上長へのレポーティング業務
チームメンバーにあるインセンティブの検討やその実行

今後のキャリア・・・
他チームや管理部門への異動等、多岐にわたりチャレンジができる環境です。
Required Qualifications ・ビジネスレベルの英語力をお持ちの方
・専門卒以上(新卒応募可)
・カスタマーサポートにてSVの経験がある方
Salary Monthly Salary 9,000MYR 〜 9,000MYR
Location

ICTサービス企業での営業職/電気通信・ソフトウェア開発企業 ID:40499

Job Description 日本国内シェアナンバーワンの自社セキュリティソフトの新規開拓営業。
マレーシア国内の日系企業を新規開拓していただきます。社内公用語が英語のため、準ビジネスレベルの英語力が求められます。

まずは自社セキュリティソフトの販売を日系企業に向けた開拓営業を行っていただきます。(テレアポ、訪問営業など)
契約後、システム導入関連の依頼がくる可能性がある為、その対応も徐々に担当していただきます。
現在、営業部には4名在籍しており全員ローカルマレーシア人(中華系、インド系マレーシア人)。あなたが唯一の日本人社員となります!グローバルな環境に身を置いて成長したい方におすすめの求人です★

仕事量も顧客も自分のパフォーマンス次第。
シャーアラム地区、 クアラルンプール,、セランゴール州が担当エリアとなります。
出張はございませんので、地域に特化した営業を行いたい方にはおすすめです。


2008年設立、2014年に日本大手企業の子会社となり、マレーシア及び東南アジアでの通信エンジニアリング事業の本格展開を図っています。アジア全域のモバイル・ワイヤレスネットワークのインフラ構築を目指している会社です。クライアントはマレーシアの大手通信企業です。
Required Qualifications ・学歴:専門学校卒業以上
・IT業界にて3年以上の就業経験 
・英語:業務遂行上問題ない程度(社内コミュニケーションや英文書類の理解・読解可能)
・運転免許をお持ちの方
(基本タクシー移動ですが、場所によってはタクシー移動が不便な為、レンタカー利用する可能性もございます。詳細は面接ですり合わせ)
Salary Monthly Salary 5,000MYR 〜 10,000MYR
Location

Division Sales Manager (Managed Information Technology) ID:42085

Job Description Company background/ information: Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.

Working Location: Petaling Jaya (Section 13)

Job scope:
Provide good level of IT understanding with enthusiasm for new technology, solutions and its commercial uses to new & existing clients on Managed IT products, solutions and services with professionalism and enthusiasm. Self-motivation and competitive, results-driven attitude, passion, dedication and focus on articulate and confident presentation.

• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them
• Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• Identifying and developing new business through networking and courtesy and follow-up calls
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
• Marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
• Developing effective sales plans using sales methodology
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
• Meeting sales targets set by managers and contributing to team targets
• Networking with existing customers in order to maintain links and promote additional products and upgrades
• Handling hardware or software problems and faults and referring on to specialist technical colleagues
• Responding to tender documents, writing proposals, reports and supporting literature
• Managing workload in order to organize and prioritize daily and weekly goals,
• Deliver accurate information of sales activity report, sales pipeline, forecast and sales KPI report.
• Contributing to team or progress meetings to update and inform colleagues.
• Adhere to the company’s compliance, quality and business processes.
• Perform other related job functions as and when directed by immediate superior.
Required Qualifications Requirements:
- Candidate able to communicate via English (spoken and written)
- Possessed qualification above Diploma
- At least 3 years Sales experience in related industry, prefer MIT experience

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.

Salary Monthly Salary 5,000MYR 〜 9,000MYR
Location

Junior System Support Engineer -HRIS system- (42481) ID:42481

Job Description Company profile:
The company was established in the last century about 1930's. Now they are having several operations spots in Southeast Asia countries such as Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia, Myanmar, nevertheless USA and Mexico. It is a very big, famous and public listed company which have wide-range of business division, including retail line, property development, mining, steel, agriculture and computer sectors.

Company Location: Bukit Bintang (* Reachable by public transport- MRT, monorail, Free shuttle bus)

Job Scope:
* Lead/support testing of PeopleSoft functionality
* Updates, maintains and audits HR data across PeopleSoft modules and other sub systems as assigned
* Supports HRIS system changes, upgrades, patches, testing and other technical projects as assigned
* Analyse and processes inquiries and system issues in a timely manner
* Do researching issues, interpreting guidelines, procedures, policies and practices
* Determining the action needed and providing/executing appropriate solutions
* Provides frontline functional/ technical support by working with HRIS support/ 3rd party vendor to troubleshoot system and end-user issues
* Performs a variety of general office activities to support the HRIS function
* Write scopes of work and functional specifications to include: table setup, data conversion, workflows reports
* Develop and update operating procedures and training materials as needed
* Support small-to-large scale projects for PeopleSoft implementations and modifications
* Provide guidance and training to users on how to use the system more effectively
* Maintain a close working relationship with all integrated functions to ensure system performance is working
* Assist with task prioritization and assignment, and support other team members as appropriate
* Maintain appropriate level of process, functional and technical knowledge and participate in training to continue to develop such knowledge
* To ensure that all assignments are completed within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets
* Identify and implement continues improvement initiatives as assigned
* Execute and support adhoc task as assigned
Required Qualifications Requirement:
* MUST written and oral English, oral Chinese
* Degree in HR, IT, Engineering or equivalent.
* Diploma considerable with a good PeopleCode knowledge and experience
* 1-2 years of experience with PeopleSoft HR modules
*** MUST able to develop PeopleCode
*** MUST complete understanding of PeopleSoft HR modules and ability to develop the system.
* Others : SQL/PSQL, Query, SQR, App Engine or PeopleTools

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.


Salary Monthly Salary 4,000MYR 〜 5,000MYR
Location

Development Manager - IT (Subang) ID:42508

Job Description Company Profile: This company provides corporate planning and support services throughout the subsidiaries companies of the group.


Location: Subang Jaya


Job Descriptions:
* People and Project Management
* Planning and organizing to develop a systematic approach towards problem solving
* Architects, support and improve in house developed applications and standard applications to meet user's requirements
* Responsible for new and enhancement of application development project via SLDC approach.
* Provides detailed and timely status update to management
* Participate in Problem solving and troubleshooting on application related matters
* Lead by example, prepare and study technical feasibility and estimates on proposed system solutions
* Constantly keep updated of latest technical knowledge, development technologies, best practices and R&D activities for systems
improvements
* Ensure quality and consistency throughout the support, architecture and implementation
* Act as a highly competent advisor to their management and team
* Perform and monitor team performance, establish plan for improvement and annual reviews
* Responds to occasional system errors and support including during off hours and coordinates response amongst the team
* Conduct proposal presentation and technical documentations in verbal and written
* Take ownership of projects, energetic, enthusiatic, professional and good team player
Required Qualifications Requirements:
Language : English
- Education Background : Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent
- Experience : 8-10 years of IT development experience with team lead/assistant manager/ manager position
Hands-on experience in various programming (C#/.Net/JAVA and etc) and database (Oracle/MS SQL/MYSQL and etc)
knowledge
Experience with ERP system, Mobile application programming, data center environment and multiple OS Platforms
(Windows/Unix/Linux and etc) and databases is an advantage
Display a strong work ethic, good teamwork and good sense of prioritization
Experienced in setting up and using modern development tools for continuous improvement in both management and technical
Ability to communicate with all levels of employees and management in group and on-to one
- Others :
> Able to accept challenges, demonstrating a positive attitude, result oriented, always stay proactive with persistence in productivity,
continue to promote and innovation and possess initiative and motivation to learn, high flexibility with quick adaptability to changes
* willing to travel when required
* Possess good attitude, open communication and willing to pick up and learn new things


1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information
Salary Monthly Salary 7,000MYR 〜 8,500MYR
Location

カスタマーサービスのチームリーダー【KL市内勤務】 ID:42196

Job Description 弊社はドイツに本社を置く企業です。BPOやアウトソース、コスト削減といったテーマでお客様に
サービスを提供しています。
マレーシアにはすでに500名の社員がおり、様々なバックグランド持つメンバーと仕事をしていま
す。
今回は、世界的にも有名な某サービスを導入した OR 導入を検討しているお客様に対して遠隔で
サポートをして頂く、カスタマーサポートでの「チームリーダー」のポジションを募集します。
これまでの経験を生かして、チームリーダーとして活躍してみませんか!

<仕事内容>
カスタマーサポート
・電話・メール・チャット等を使用したカスタマーサポート
・製品の問い合わせ対応・注文処理・技術サポート
・その他、上記に付随する業務
チームマネジメント
・チームリーダーとしてマネジメントのサポート
・チームメンバーに対する業務の割振り、納期管理、リマインダー
・チームメンバーに対しマネジメント層の決定事項通達及びサポート

Required Qualifications 必須条件:
・3年間のカスタマーサービス業界経験者
・英語コミュニケーションレベル(チームメンバーや社内での会話ができる方)
Salary Monthly Salary 5,000MYR 〜 6,750MYR
Location

Investigation Analyst ID:42385

Job Description Company profile:This company is a MNC company provide consulting and professional services to company.

Location: Subang Jaya ( Selangor)

Job Descriptions:
- Investigate suspicious activity and behavior that could pose a risk on business organization Platform.
- Communicate effectively with via email and/or telephone with customers, which will include: Buyers, merchants and internal customers to analyze risk.
- Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
- Consistently achieve/exceed weekly productivity and quality standards for investigations.
- Participate in ad hoc projects/assignments as necessary.
- Achieve weekly productivity and quality standards for investigations.
- Be prepared to be flexible with working hours and work Saturdays or Sundays as part of normal 5 day shift.
Required Qualifications Requirements:
- Language : Able speak Japanese or obtain JLPT N1-N3
- Experience : Prefer customer service experience but fresh grad welcome
- Other : Able to work under shift
Salary Monthly Salary 4,500MYR 〜 5,500MYR
Location

【世界超有名外資・自由な社風】オシャレなヨーロッパ系オフィスでのオペレーションアナリスト・コンテンツチェック ID:42756

Job Description 当社は全世界の従業員数42万人以上を越える、ヨーロッパの大手BPO企業です。
今回は、某世界的なサービスのWebコンテンツチェックチームで一緒にお仕事をしてくださる仲間を探しております!
外資なので、社内での公用語はもちろん英語です。
ご自身の英語力を活かしながら、世界的にも有名な企業で一緒に働きませんか?

具体的なお仕事内容...
1)某サイトにアップされた内容をレビューとチェック
2)ユーザーからの問い合わせに対するサポート
例:動画、画像、コメント、サイト、URL、アプリなど
Required Qualifications 英語力(TOEIC785以上)
専門卒以上
Salary Monthly Salary 7,000MYR 〜 7,000MYR
Location

IT Desktop Engineer (Mandarin Speaker) ID:42760

Job Description Company Information: Originated from Japan, A One-stop Managed Information Technology solutions and service provider from Infrastructure Setup, Hardware and Software Provision, Data Center and Cloud Service also Technical support based on the clients' needs. In another division, they are specialized in printing machines which focused to fix the needs of production and corporation with cost-effective, high performance and multi-functioning.

Location: Petaling Jaya

Job Scopes:
• Support China Users
• Respond to requests for technical assistance in person, via phone, electronically
• Diagnose and resolve technical hardware and software issues involving machinery
• Research questions using available information resources
• Advise user on appropriate action to Client
• Follow standard help desk procedures
• Log all help desk interactions
• Escalate problems to appropriate resource and departments at Client’s
• Identify and escalate situations requiring urgent attention to Client
• Track and route problems and requests and document solutions
• Prepare activity reports to be submitted to Client
• Stay current with system information, changes and updates regarding all machineries
• Working with both Internal and External customers/employees of the Client to identify problems and advising on the solution regarding machineries
• Logging and keeping records of customer/employee queries to be submitted
Required Qualifications Requirements:
- Must have very good communication skills (read, written and spoken) English and Chinese.
- Possessed a Diploma or Degree in IT or relevant fields
- Experience and knowledge in Help Desk position is an advantage, IT fresh graduate can apply

Contact:
1. Send in your latest resume to info-my@reeracoen.asia
2. Call in +603-2020 1885 for more information.
Salary Monthly Salary 2,500MYR 〜 3,200MYR
Location

All19 (1〜19 )