概要

• 給与

  3,000 MYR ~ 5,500 MYR

• 業界

  Manufacturing(Chemicals/Materials)

• 仕事内容

  Review data and other information relevant to billings and collections
  Conduct matching of scanned receipts and receipt slips from Affiliates, and generate receipt reports.
  Ensure all Collection activities are recorded correctly and in a timely manner
  Generate dunning letters
  Assist in generation of statement of accounts for Affiliates
  Enter data inputs and update records of invoices. Verify validity of account discrepancies
  Receive and enter inputs for provision of bad debts to accounts
  Responsible for performing all relevant accounts receivable activities for customers on behalf of affiliates
  To secure cash payments after biling to customers through adherence to the collection procedures, assisting customers with invoicing
  questions and manage or handle any disputes from customers
  To research the outstanding obligations
  To provide aging reports on open items
  Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
  To ensure collection status and customer information are up to date
  To handle and manage disputes or queries from customers efficiently. At times, may need to do further research
  To handle credit write off , credit suspension when deem fit and coordinate with external collection agency/ lawyers on case to case basis
  To prepare performance report and identify possible challenges in collection and variance in performances
  To do AR adjustments entries entries where necessary
  Process collection activities
  - prioritize cases to follow up
  - perform research for non payment or late payment
  - contact customers and/or APL personnel via email/telephone
  -prepare and send out reminder letter if necessary
  - confirm payment by customers
  Handle query/dispute from customers
  - Receive query via email / telephone
  - document query /issues in system
  -research and analyze query /issues
  -coordinate to resolve customer disputes