【Posting Closed】 Clinical Applications SpecialistID:56402
This position is no longer available.
7,000 MYR ~ 8,000 MYRKota Damansara/Petaling Jaya21 days agoOverview
Salary
7,000 MYR ~ 8,000 MYR
Industry
Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Pharmaceutical/Medical Equipment)
Job Description
・ Solution Deployment & Implementation:
Assist in the installation, configuration, and integration of Synapse®
Enterprise Imaging systems across client sites, ensuring smooth
and compliant setup.
Support project engineers in technical aspects of solution deployment,
with a focus on workflow optimization and clinical utility.
・Clinical Training &User Support:
Conduct on-site and remote training sessions for clinical staff to ensure
they are proficient in using Synapse® Enterprise Imaging.
Develop and maintain training materials and user guides,
adaptingmaterials to suit the needs of different healthcare professionals.
Act as the first point of contact for clinical application support,
troubleshooting user issues and providing resolution or escalating to
technical support if necessary.
・ Client Consultation &Workflow Analysis:
Work closely with clients to understand clinical workflows, providing
recommendations to optimize Synapse® usage in alignment with clinical
needs.
Facilitate the customization of solutions to meet specific client
requirements, coordinating with project engineers and
development teamsas needed.
・Post-Implementation Support & Customer Success:
Maintain regular check-ins with clients’ post-implementation to
assess user satisfaction and address any emerging needs or feedback.
Support continuous improvement efforts by gathering user feedback
and insights on system performance and suggesting product enhancements.
・Documentation & Reporting:
Document all training sessions, user interactions, and support cases
to ensure thorough records for quality and audit purposes.
Provide regular updates and reports to the Business Leader
on client progress, issue resolution, and training outcomes.
・Industry &Product Knowledge:
Stay updated with developments in healthcare informatics, DICOM, HL7
standards, and evolving enterprise imaging technologies.
Participate in ongoing training sessions to deepen knowledge of
Synapse® Enterprise Imaging and other medical informatics
solutions offered by FUJIFILM.
Qualifications
Requirement
【Must】
・Bachelor’s Degree in Biomedical Engineering, Health Informatics, Information Technology, or a related field.
・Minimum 3 years of experience in healthcare IT, particularly with medical imaging or informatics systems (e.g., PACS, RIS, VNA).
・Have experience in clinical background.
【Advantaged】
・Strong knowledge of DICOM, HL7, IHE, and other healthcare IT standards.
・Experience in product support, technical sales, or systems implementation within healthcare informatics.English Level
-
Other Language
English
Additional Information
Benefit
-Station Taman Jaya
■Salary RM7000-RM8000
-Station Taman Jaya
■Benefit
AL
MC
Car allowance
Bonus once a year.
■AL/MCWorking Hour
0900 ~ 1800
Holiday
Sat, Sun, Public Holiday
Job Function