【Posting Closed】 Clinical Applications SpecialistID:56402

This position is no longer available.

7,000 MYR ~ 8,000 MYRKota Damansara/Petaling Jaya21 days ago

Overview

  • Salary

    7,000 MYR ~ 8,000 MYR

  • Industry

    Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Pharmaceutical/Medical Equipment)

  • Job Description

    ・ Solution Deployment & Implementation:
     Assist in the installation, configuration, and integration of Synapse®
     Enterprise Imaging systems across client sites, ensuring smooth
     and compliant setup.
     Support project engineers in technical aspects of solution deployment,
     with a focus on workflow optimization and clinical utility.

    ・Clinical Training &User Support:
     Conduct on-site and remote training sessions for clinical staff to ensure
     they are proficient in using Synapse® Enterprise Imaging.
     Develop and maintain training materials and user guides,
     adaptingmaterials to suit the needs of different healthcare professionals.
     Act as the first point of contact for clinical application support,
     troubleshooting user issues and providing resolution or escalating to
     technical support if necessary.
    ・ Client Consultation &Workflow Analysis:
     Work closely with clients to understand clinical workflows, providing
     recommendations to optimize Synapse® usage in alignment with clinical
     needs.
     Facilitate the customization of solutions to meet specific client
     requirements, coordinating with project engineers and
     development teamsas needed.

    ・Post-Implementation Support & Customer Success:
     Maintain regular check-ins with clients’ post-implementation to
     assess user satisfaction and address any emerging needs or feedback.
     Support continuous improvement efforts by gathering user feedback
    and insights on system performance and suggesting product enhancements.

    ・Documentation & Reporting:
     Document all training sessions, user interactions, and support cases
     to ensure thorough records for quality and audit purposes.
    Provide regular updates and reports to the Business Leader
    on client progress, issue resolution, and training outcomes.

    ・Industry &Product Knowledge:
     Stay updated with developments in healthcare informatics, DICOM, HL7
     standards, and evolving enterprise imaging technologies.
     Participate in ongoing training sessions to deepen knowledge of
     Synapse® Enterprise Imaging and other medical informatics
     solutions offered by FUJIFILM.

Qualifications

  • Requirement

    【Must】
    ・Bachelor’s Degree in Biomedical Engineering, Health Informatics, Information Technology, or a related field.
    ・Minimum 3 years of experience in healthcare IT, particularly with medical imaging or informatics systems (e.g., PACS, RIS, VNA).
    ・Have experience in clinical background.

    【Advantaged】
    ・Strong knowledge of DICOM, HL7, IHE, and other healthcare IT standards.
    ・Experience in product support, technical sales, or systems implementation within healthcare informatics.

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    -Station Taman Jaya

    ■Salary RM7000-RM8000
    -Station Taman Jaya

    ■Benefit
    AL
    MC
    Car allowance
    Bonus once a year.


    ■AL/MC

  • Working Hour

    0900 ~ 1800

  • Holiday

    Sat, Sun, Public Holiday

  • Job Function