Customer ServiceID:51921
2,500 MYR ~ 4,000 MYRMalaccaOver 3 months agoOverview
Salary
2,500 MYR ~ 4,000 MYR
Industry
Manufacturing(Chemicals/Materials)
Job Description
- Identify clients’ requirements and ensure they are answered or routed to the appropriate support area.
- Provide operational support to clients by answering calls and online queries, analyze reported issues and offer appropriate advice and/or answers.
- Keep and update reported issues and work closely with Technical Support team to assure quality customer service.
- Provide product and technical guidelines for clients and educate clients on how to use the new features
- Business trip for Singapore or KL
- Undertake other ad hoc duties assign from time to time.
Qualifications
Requirement
【Must】
- At least 1 year of experience as admin, customer service
※Fresh Graduates are welcome to apply
【Prefer】
- Language : JapaneseEnglish Level
-
Other Language
English
Additional Information
Benefit
AL: 14
MC: 14
Transportation: fixed/ Calculate by km
Free parking
Bonus: 1 months (average)
Increment: 3-7% depends on the performanceWorking Hour
8:00 ~ 17:00
Holiday
Mon-Thu 8am-5pm
Fri 8am - 6pm
※Sat 8am - 5pm one time in a monthJob Function