Software Support Team Lead (Web Product) ID:51279
5,000 MYR ~ 10,000 MYRBatu KawanOver 3 months agoOverview
Salary
5,000 MYR ~ 10,000 MYR
Industry
Manufacturing(Electronics/Semiconductors)
Job Description
• To provide prompt service via email, phone and support to customers remotely in Malaysia and Overseas
• To develop and improve on customer support’s plan and build good customer relationships.
• To conduct training to sales partner/customer on web software product installation, setup.
• To liaise with sales & support partners/customers on customer issues and design improvement.
• Lead technical support team, maintain and improve service support procedure, documentation material, knowledge database.
• Customize software features to suit industry 4.0 smart manufacturing customer requirements
• Prepare Training Guide and Technical Slides
Qualifications
Requirement
- Education Background : At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Science & Technology or equivalent.
- Experience : Min 1 or 2 years of related experience and/or training in programming is an added advantage / Fresh graduates are encouraged to apply
- Require Skill :
• Required Skills: HTML, Database Query, CSS, Javascripting, Restful API
• Database: Oracle, MySQL, PostgreSQL, MS SQL(optional)
• Operating System: Windows Server, Linux, Oracle VirtualBox
• Strong skills in time management, planning, organizing, analytical and creative problem solving and good teamworkEnglish Level
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Other Language
Malay, English
Additional Information
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