Assistant General Manager – Customer ServiceID:51078
8,000 MYR ~ 10,000 MYRMalaccaOver 3 months agoOverview
Salary
8,000 MYR ~ 10,000 MYR
Industry
-
Job Description
- Responsible for overseeing daily operations of Customer Service on all inventory transactions
- Manages procurement from suppliers and related parties
- To work closely and able to problem solve on customer and suppliers’ inquiries
- To manage and lead Customer Service team in having best of class service and efficiency
- Works closely with commercial partners to measure customer satisfaction relating to ordering process
- Lead customer service improvement initiatives
- Participates Customer’s and Suppliers’ supply chain reviews
- Work Cross-functionally with stakeholders and support teams to ensure smoothness in operations
- Develops and drives and efficient process for setting benchmarks and performance within the team
Qualifications
Requirement
<Must>
- At least 5 years of working experience in stock taking management and warehouse system management
- Be able to Work Independently
- Experience in handling inventory & day to day invoicing operation
- Wiling to travel to our sites.
<Prefer>
- Have your own carEnglish Level
-
Other Language
Malay, English
Additional Information
Benefit
AL,ML
ParkingWorking Hour
8:30 ~ 17:30
Holiday
Sun, Sat every other week, National holiday
※Sat working
if there are 5 weeks in a month, you will work 2 Sat per month
If there are 4 weeks in a month, you will work 1 Sat per monthJob Function