Network EngineerID:50009

5,000 MYR ~ 8,000 MYRPutrajaya/CyberjayaOver 3 months ago

Overview

  • Salary

    5,000 MYR ~ 8,000 MYR

  • Industry

    Software/Information Processing

  • Job Description

    <Job Purpose>
    The Network Engineer for Network Solution Business is responsible to provide post-sales functions related to Network infrastructure for sales team. Work on a daily basis with customers (internal and external) or business partners to provide consultation, installation, commissioning, fault diagnosis, repair and maintenance service on most range of networking, system and peripheral products. To become familiar with various diagnostic tools and utilities used in network and system support and maintenance.

    Principle Accountabilities:
    1. Identify causes of network equipment breakdown using test equipment and diagnostic aids and take remedial action for it.
    2. Onsite support, installation, configuration, planning, and design for networking equipment.
    3. Assist project manager in project plan and implementation timeline.
    4. Act as project lead for small scale projects.
    5. Provide advice and guide customer on the best solution for their requirement.
    6. Provide day-to-day support for network devices; mainly voice, security, infra, AP, routing and switching.
    7. Maintain a productive and harmonious relationship with the customer and internally in order to enhance Company's image.
    8. Assist with incident report and maintaining project documentation/configuration.
    9. Act as the contact point for customer during breakdown and update customer on the progress in a timely manner.
    10. Ensure all technical information for customer are up-to-date.
    11. Observe and abide by company ISO9001 quality procedures and processes in delivery, services, and support to customer.

Qualifications

  • Requirement

    - Education: Degree in Computer Science/Engineering or related fields.
    - Experience:
    • Minimum 5 years’ experience in client based network support.
    • Strong knowledge in multi-vendor networking & security product in administration and configuration including TCP/IP, Routing protocols.
    • Must be experienced in managing network devices, eg. Routers, Switches, Wireless, Security (Firewall, IPS & etc).
    • Strong knowledge in WAN, LAN (Campus & Data Centre), Wireless design, implementation and Management.
    • Understand and proficient with knowledge of network related technology will be preferred if already
    has implementation experiences eg: DHCP, DNS, IPAM (DDI), Server Load balancer/Global server, Proxy / IAM, IP Telephony, WAN Optimization, SD-WAN, SDN & etc.
    - Certificate: CCNP is a must.
    - Others:
    • Able to work with minimum supervision, team player, matured, self-motivated, with good interpersonal and communication skills.
    • Strong problem solving, negotiation and analytical skills.
    • Self-starters, able to work independently, display initiative and keen to take responsibility.
    • Adaptable and flexible to changing environment and needs.
    • Able to work under pressure and manage conflicting priorities and deadlines.
    • Professional, organized, self-motivated and results oriented.
    • Able to demonstrate strong analytical skills with experience of complex problem solving.
    • Able to communicate and set the right solution expectation to customer.
    • Strong in interpersonal and communication skills.

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    >> ANNUAL LEAVE
    Less than 2 years - 14 days
    2 – 5 years - 16 days
    More than 5 years - 20 days

    >> FLEXI BENEFITS
    Annual maximum benefit for the full-time permanent employee and his/her member of immediate family is as follows and subject to the respective conditions: -
    (a) Employees with family (spouse and including unmarried & unemployed children up to 24 years old) – RM3,300.00
    (b) Employee (Single) – RM2,050.00
    Below are the items covered under the benefits:
    a) General Practitioner
    b) Outpatient Specialist
    c) Dental
    d) Health Screening
    e) Fertility Treatment
    f) Alternative Treatment
    g) Pre and Post Maternity
    h) Fitness Membership / Classes
    i) Optical
    j) Self-Development Courses
    k) Children’s Education (School & Tuition Fees)

    >> INSURANCE COVERAGE

  • Working Hour

    0900 ~ 1800

  • Holiday

    -

  • Job Function