【N1-N2】Food Delivery Customer ServiceID:49818

-KL SentralOver 3 months ago

Overview

  • Salary

    -

  • Industry

    Call Center

  • Job Description

    Headquartered in Cincinnati, Ohio, we are a provider of solutions in more than 40 countries, including areas such as business support systems, customer care and employee care.
    This time, we are looking for a person who can play an active role as a customer support job of food delivery service in KL Sentral, Malaysia, where the number of users in Japan is increasing significantly as well as the worldwide recognition is rapidly increasing.

    <JOb description>
    We are looking for a customer support team for a foreign-affiliated food delivery service platform.
    As for the business content, we will be in a position to respond to inquiries from Japanese end users by phone or email.
    Part of the training is conducted in English and other multinational staff are working, so it is an environment where you can enjoy the global atmosphere.
    Basically you will be using Japanese language all the time at work so it is definitely a good environment to brush up your Japanese skill.

    ★Attractive point★
    ・ You could involve in the project which is high name and usage
    ・ You could practice/provide a high-quality customer support with well-organized in-house system.
    ・ Substantial benefits
    ・ Very good environment to brush up your Japanese skill

Qualifications

  • Requirement

    ・Open for fresh grad or inexperienced in customer service/BPO industry
    ・N1-N2 in Japanese (Must be fluent in both writing and speaking. Required to submit Writing Assessment first.)
    ・Able to join in October or November 2021 (later than that, still can be discussed)
    ・Confident in both speaking and writing

  • English Level

    -

  • Other Language

    English, Japanese

Additional Information

  • Benefit

    ■Salary: will be disclosed during the interview
    ■Working shift:Shift-based 24 x 7, 2 days off a week

    ・AL 30 days
    ・MC 8 days
    ・Medical insurance : yes (Great Eastern Life)

    ※AL can be taken pro-rated for 1st year

  • Working Hour

    24/7 ~ 24/7

  • Holiday

    2 days off a week.

  • Job Function