Assistant Manager – Creative Communication & Digital MarketingID:49762

5,000 MYR ~ 7,000 MYRKota Damansara/Petaling JayaOver 3 months ago

Overview

  • Salary

    5,000 MYR ~ 7,000 MYR

  • Industry

    Trading Firm

  • Job Description

    1)Brand Communication & Creative Communication
    -Ensuring brand image and style guide compliance in every content creation, including test posts, video and used image.
    -Design and produce artwork for various marketing materials such as prints, advertisements, Point-of-Purchase Display, Catalogs, Leaflets, Posters, etc.
    -Support Marketing, Music Education and Retail on advertising and promotion materials
    -Update and report on list of job assignments

    2)Digital Platform ( Website, Social Media and E-Commerce)
    Company Website
    -Manage customer inquires via SalesForce.com
    -Work closely with internal for any newest updated information on company website. (includes: Dealer Information, News & Events, Product Information, Marketing Activities and etc.)
    -Report on website key performance index

    Company Social Media (Facebook, Instagram & Youtube Channel)
    -Brainstorms new and creative growth strategies through digital marketing.
    -Responsible for company's social media daily posting and monitoring performance of the post.
    -Ensuring brand image and style guide compliance in every content creation, including test posts, video and used image.
    -Work closely with Sales & Marketing team across all division in their digital marketing content development and activities. Includes assisting in create landing pages.
    -Research, develops and establish engagement activities to increase online presence includes stay-up-to-date with the latest social media trends.
    -Identifies trends and insights, and optimizes spend and performance based on the insights.
    -Measures and reports performance of all digital marketing campaigns and assesses against goals.
    -Interacting with customers and dealing with customer’s inquiries.

    Company E-Commerce
    -Ensure contents, stocks, products & prices are correct and up-to-date.
    -Work closely with Marketing team on administrative tasks.
    -Monitor key performance indicators of e-commerce store.
    -Feedback on weekly report on traffic & sales statistic.
    -Suggest methods and suggestions for traffic and sales improvement.

    3)Company Database
    -Manage Customer Database via SalesForce.com
    -Work closely with internal team in setting up database collection form.

    4)Department Operation
    -Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
    -Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
    -Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
    -Participate and support company and inter-departments event activities.

    others
    Original and creative in thinking.
    Innovative—always looking for new and productive methods and processes
    Ability to deliver constructive feedback on projects to the creative team
    Ability to work at a fast pace and respond effectively to changing requests.
    Accuracy and attention to detail
    Ability to multitask - to work on a number of projects at once

Qualifications

  • Requirement

    Education Background: Diploma in Graphic Design and Digital Marketing

    Experience:
    Experience in Graphic design software and tools / Web Analytic Tools
    Experience at least 5 years in Graphic Design and Digital Marketing
    Good understanding of social media KPIs
    Understanding of SEO and web traffic metrics
    Knowledge of social media best practices
    Creative and innovative

    Require skills:
    Designing
    Imagination and creativity
    Research and analytical skills
    Communication and presentation skills
    Great leadership skills

    Others:
    Behavior Requirements
    Able to lead in an efficient manner.
    Able to listen to team and working with them to produce results

  • English Level

    -

  • Other Language

    Malay, English