Helpdesk Support (KL)ID:48378
3,000 MYR ~ 4,000 MYRBukit Bintang/KLCCOver 3 months agoOverview
Salary
3,000 MYR ~ 4,000 MYR
Industry
Logistic, Software/Information Processing, IT/Telecommunications
Job Description
- Perform IT helpdesk support including call handling, follow-up action, coordination andescalation.
- Perform support / administration duty on infrastructure including system / networking.
- Monitor the IT System health status, network performance and security control.
- Perform problem diagnostic by using advance troubleshooting skills.
- Perform regular Windows security patching on workstations and servers.
- Support global user account administration and mailbox management.
Qualifications
Requirement
- Education Background : Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Computer Science, Information Technology or equivalent.
- Experience :
> Minimum 3 years or above experience in frontline help desk management support is an advantage.
- Require Skill :
> Knowledge of IT Applications such as MS Windows, MS Office, Antivirus Products, Networks Infrastructure and Logistics Application are preferred.
> A good team player, flexible, able to analyze requirements and meet deadlines.
> Ability to work under pressure in a fast-paced environment with minimum supervision.
> Strong attention to detail with an analytical mind and outstanding problem-solving skills.
> Strong verbal and written communication in English.
> Able to communicate in regional or local languages.
> Good communication and organizational skills, Cantonese speaking are preferred
Personal Attributes
- Product Oriented
- Positive, open minded
- Like Challenges & Uncertainty (Embrace to change)
- Initiative and Self motivated
- Enthusiastic & Passionate
- Self-disciplined
- Strong Analytical Capability
- Detail OrientedEnglish Level
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Other Language
Cantonese, Mandarin, English
Additional Information
Benefit
- Medical Claims
- Staff Insurance: Covered
- Yearly Spectacle / Dental Allowance:MYR300
- Annual Leave: 14 days per annum.Working Hour
7.00am ~ 7.00pm
Holiday
Shift rotation
Morning Shift: 0700 - 1900
Night Shift : 1900 - 0700Job Function