Building & Facilities Management Assistant ManagerID:47682

6,000 MYR ~ 8,000 MYRBukit Bintang/KLCCOver 3 months ago

Overview

  • Salary

    6,000 MYR ~ 8,000 MYR

  • Industry

    Real Estate

  • Job Description

    Facilities Management
    • Ensuring smooth day-to-day functioning of shopping mall, facilitating good environment for retailers’
    business activity and pleasant shopping environment for shoppers.
    • Conduct tenant orientation meetings, which covering ground rules and policy, communication
    systems, emergency procedures, security procedures, and other relevant procedures.
    • Manage tenants shop operational compliance i.e. shop appearance, merchandize, trading hours,
    waste removal, signage, etc. through regular audits and surprise visits. Rectify any non-compliance
    through official warning or lease contractual penalties as required.
    • To handle all correspondence and administration of license application, ensure compliance and
    approval from relevant authorities.
    • Establishes liaison with local Government bodies and all important Municipal Emergency Services i.e.
    PDRM, Bomba, Paramedic Services, and etc.
    • Safekeeping of all Mall related documentation and records i.e. insurance policies, licenses, permits,
    certification / letter of approval from Government / authority departments.
    • Supporting the Senior Manager in periodically reviewing the performance of contractors to ensure
    all standards are being met, reporting of any shortcomings and proposing further improvement
    measures.
    • Mall Service
    • Maintain good communication and business relations with tenants, handling tenants’ complaints and
    queries professionally and act in the best interest of Company.
    • Develop and upkeep the corporate mall identity by ensuring the adherences of corporate brand
    guidelines and Company policy.
    • Maintain close relationships with Mall Operation teams as well as consultants to ensure that all
    tenants requests, issues, or cases are attended appropriately and in a timely manner.
    • To constantly look out the latest retail market trend, concept, brands, products, services, as well as
    shopping mall industry development.
    • Building Maintenance
    • To implement and develop flexible system focusing on monitoring of consultants / contractors /
    vendors’ service contract as well as delivery of task.
    • To undertake feasibility studies and make recommendations and execution of new development
    assignment within the Mall.
    • Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant
    Department Heads and follow up on quality and execution.
    • Maintain and monitor procedures and records relating to the factory outlet shopping mall’s structure,
    mechanical and electrical maintenance.
    • Monitor the ‘Planned Preventative Maintenance’ schedule.
    • Assist in the preparation and maintenance of the service charge budget and expenditure.
    • Ensure that overall structure and machinery is being effectively and efficiently maintained by third party
    contractors in accordance with the maintenance schedules and that all records are accurately
    maintained.
    • Safety & Health
    • Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures
    and systems are adhered to.
    • Assist Senior Manager in the emergency planning and business continuity plan, reviewing and updating
    as necessary to ensure optimum effectiveness.
    • Ensure that all accident and incident reporting, including insurance and statutory forms and procedures
    are correctly completed and adhered to.
    • Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental
    procedures and are compliant with appropriate regulations.
    • Carpark Management, Housekeeping and Landscape Architecture
    • To manage and ensure the efficient delivery of building operation management including facility
    management, maintenance, security, safety, car parking management, housekeeping, pest control,
    waste management, landscaping, engineering services and etc.
    • Develop and manage the operation expenses and budget planning.
    • To participate inspection on tenant’s fit-out and ensure the fit-out works comply to the Mall’s
    requirements.
    • To manage the operations of the Mall’s car parking system.
    • To review and anticipate traffic flow, take necessary action to prevent traffic congestion and
    minimize shopper inconvenience.
    • To ensure the income integrity for the entire carpark collections.
    • To maintain and improve the cleaning services and standard of hygiene set by the Management.
    • To audit on the collection and management of waste disposal.
    • Coordinate with landscape architect in the selection and purchasing of plants, fertilizers and disease
    control.
    • To coordinate on plant arrangements and decorations according to festive seasons or Mall events.
    • To work with tenants on the reserved bays and season passes allocation.
    • To coordinate and liaise with DBKL officers during monthly health inspection in the Mall.
    • Oversee and monitor the execution of landscape works in the rooftop garden.

Qualifications

  • Requirement

    QUALIFICATIONS AND EDUCATION REQUIREMENTS
    Candidate must possess at least Diploma, Post Graduate Diploma or Bachelor's Degree in
    Business Studies / Administration, Project Management, Commerce or equivalent.
    • At least 3 years’ experience in Mall operations and management position.
    Proven track record handling Mall operations and facilities management, preferably in a reputed
    large shopping mall or real estate company.

    PREFERRED SKILLS
    Strong business acumen and good technical knowledge of Commercial Facilities.
    • Strong Mall operations and management skill.
    • Strong analytical skill with excellent communication, negotiation, and interpersonal skill.
    • Possess leadership quality with ability to motivate and sustain high level of teamwork among
    team members.
    • Self motivated with high sense of initiative and responsibility.
    • Able to be trusted with confidential and sensitive Company information.
    • Good command of English and Bahasa Malaysia, both oral and written.
    • Computer literate.

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    Salary 6000-8000
    The working hours for Shift Employees will be as follows:
    a) Category A -
    9.00am to 6.00pm
    Break 12.00pm to 1.00pm

    b) Category B -
    2.00pm to 11.00pm
    Break 7.00pm to 8.00pm

  • Working Hour

    -

  • Holiday

    -

  • Job Function