Overview

• Salary

  7,000 MYR ~ 7,550 MYR

• Industry

  IT/Telecommunications

• Job Description

  * Achieve your revenue based quota by selling renewals/products/services, may offer up sell opportunities when applicable
  * Work within dedicated territory for established client
  * Provide accurate weekly/monthly/quarterly sales forecast
  * Mastery of product knowledge and technical understanding of products and services to effectively assess clients needs and requirements
  * Successfully promote products or services for established client
  * Guide customers through on boarding after product purchase and promote strategic adoption of product(s) enhancing the customer
  experience, establishing optimal usage behaviors and accelerating the customers time to value
  * Utilize data to identify "at risk " and adoption opportunities
  * Initiate steps as needed remediate customer concerns/ roadblocks prohibiting satisfaction or product usage
  * Manage external competitive pressures and effectively handle objections to retain customers or win new customers
  * Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
  * Ensure high level of professionalism during all interactions with customers and prospects
  * Effectively partner and building strong business relationships with both internal and external stakeholders to ensure customer expectations
  are met
  * Collaborate with cross functional teams and management to optimize sales processes, systems and achieve a superior customer experience
  * Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner
  * Other duties, as assigned and necessary