【Manufacturing company】Technical & Customer Service ExecutiveID:47350
4,000 MYR ~ 6,000 MYRShah AlamOver 3 months agoOverview
Salary
4,000 MYR ~ 6,000 MYR
Industry
Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Pharmaceutical/Medical Equipment)
Job Description
Customer Service Executive (Includes technical advice)
-Familiar with customers' requirements and competent in processing Customers Orders
-Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
-Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
-Updating of customers' inventory report
-Preparing of KPI statistics and reports for customers and internal use.
-Responsible for individual administration functional role
-Must have the initiative and proactive towards inquiries and follow ups.
Qualifications
Requirement
- Language : Mandarin, Bahasa Malaysia
- Education Background : Degree in any field
- Experience : Min 3 years working experience & knowledge in Sales and Customer Service Environment in manufacturing company
- Skill : Required to understand simple technical knowledge in Manufacturing
- Certificate : none
- Others :English Level
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Other Language
English
Additional Information
Benefit
Basic Salary: 4,000~6,000 MYR
- Language allowance will be provided if you graduated from Japanese university OR with a certification of N2 above
- Salary will be decided referring to your latest salary
- Increment after 3 months of probation
- Every year they have evaluation for incrementWorking Hour
8.00 ~ 5.30
Holiday
Sat, Sun & Public Holidays
Job Function