【Manufacturing company】Technical & Customer Service ExecutiveID:47350

4,000 MYR ~ 6,000 MYRShah AlamOver 3 months ago

Overview

  • Salary

    4,000 MYR ~ 6,000 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Pharmaceutical/Medical Equipment)

  • Job Description

    Customer Service Executive (Includes technical advice)

    -Familiar with customers' requirements and competent in processing Customers Orders
    -Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
    -Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
    -Updating of customers' inventory report
    -Preparing of KPI statistics and reports for customers and internal use.
    -Responsible for individual administration functional role
    -Must have the initiative and proactive towards inquiries and follow ups.

Qualifications

  • Requirement


    - Language : Mandarin, Bahasa Malaysia
    - Education Background : Degree in any field
    - Experience : Min 3 years working experience & knowledge in Sales and Customer Service Environment in manufacturing company
    - Skill : Required to understand simple technical knowledge in Manufacturing
    - Certificate : none
    - Others :

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    Basic Salary: 4,000~6,000 MYR

    - Language allowance will be provided if you graduated from Japanese university OR with a certification of N2 above
    - Salary will be decided referring to your latest salary
    - Increment after 3 months of probation
    - Every year they have evaluation for increment

  • Working Hour

    8.00 ~ 5.30

  • Holiday

    Sat, Sun & Public Holidays

  • Job Function