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【Manufacturing/ Japanese speaker】Technical & Customer Service ExecutiveID:470084,000 MYR ~ 6,000 MYRShah Alam
Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Pharmaceutical/Medical Equipment)
- Familiar with customers' requirements and competent in processing Customers Orders
- Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
- Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
- Updating of customers' inventory report
- Preparing of KPI statistics and reports for customers and internal use.
- Responsible for individual administration functional role
- Must have the initiative and proactive towards inquiries and follow ups.
- Language : Mandarin, Japanese N2（Must possess N2 certificate or Japanese univ. certificate)
- Education Background : Degree in any field
- Experience : 1~2 years working experience and knowledge in Sales and Customers Service Environment
- Skill : Required to understand simple technical knowledge of Manufacturing company
- Certificate : Japanese university academic certificate OR JLPT N1/N2 certificate
Basic Salary: 4,000-6,000 MYR
▪Fresh graduate/ Degree holder
Basic - RM2600
After Confimed - RM3100
▪Fresh graduate/ Master holder
Basic - RM2800
After Confirmed - RM3300
- RM800 (Language allowance) will be provided if cdd is from Japanese university OR with a certification of N2 above
-Salary will be decided referring to his/her latest salary
- After 3 months of probation, 10% will be added.
-Every year they have evaluation for increment up to 5-10%