This job is closed

【Manufacturing/ Japanese speaker】Technical & Customer Service ExecutiveID:47008

4,000 MYR ~ 6,000 MYRShah Alam
  • Job Category

    Service Engineer

  • Industry

    Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Pharmaceutical/Medical Equipment)

  • Job Description

    Job Details:
    - Familiar with customers' requirements and competent in processing Customers Orders
    - Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
    - Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
    - Updating of customers' inventory report
    - Preparing of KPI statistics and reports for customers and internal use.
    - Responsible for individual administration functional role
    - Must have the initiative and proactive towards inquiries and follow ups.

  • Requirement

    - Language : Mandarin, Japanese N2(Must possess N2 certificate or Japanese univ. certificate)
    - Education Background : Degree in any field
    - Experience : 1~2 years working experience and knowledge in Sales and Customers Service Environment
    - Skill : Required to understand simple technical knowledge of Manufacturing company
    - Certificate : Japanese university academic certificate OR JLPT N1/N2 certificate

  • Other Language

    English, Japanese

  • Benefit

    Basic Salary: 4,000-6,000 MYR

    ▪Fresh graduate/ Degree holder
     Basic - RM2600
     After Confimed - RM3100

    ▪Fresh graduate/ Master holder
     Basic - RM2800
     After Confirmed - RM3300

    - RM800 (Language allowance) will be provided if cdd is from Japanese university OR with a certification of N2 above

    -Salary will be decided referring to his/her latest salary
    - After 3 months of probation, 10% will be added.
    -Every year they have evaluation for increment up to 5-10%

This job is closed

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