CRM - Content Review Management (SNS, Website)ID:46517

-KL SentralOver 3 months ago

Overview

  • Salary

    -

  • Industry

    Call Center

  • Job Description

    <<Business Nature>>
    This company is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Providing services to clients in 10 different industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.

    <<Position - Content Review Management >>
    Roles & Responsibilities –
     Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
     Reviewing/updating contents on a popular social media platform
     Audit of content received and sharing for Social Media Upload

Qualifications

  • Requirement

    Language:Korean & English
    Education background: Degree
    Skills :
     Proficiency in Native Language (Read/Speak)
     Good command over verbal & written English language
     Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
     Awareness of current affairs and events in the respective markets/countries
     Mature & analytical
     High on team work and engagement

  • English Level

    -

  • Other Language

    Korean, English

Additional Information

  • Benefit

    ■Salary:Confidential
    ■Bonus:No
    ■Benefits
    ・AL:15 days
    ・MC:14 days
    ・Night shift:RM300
    ・House allowance:RM200/m
    ・Medical insurance
    ・Sport gym & Dentist
    ・Flight ticket to Korea (once in 2 years)
    ・VISA application support

    *For the candidate from Korea, flight ticket & hotel will be booked by company.
    Hotel stay will be maximum 1 week.

  • Working Hour

    -

  • Holiday

    -

  • Job Function