CRM - Content Review Management (SNS, Website)ID:46517
-KL SentralOver 3 months agoOverview
Salary
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Industry
Call Center
Job Description
<<Business Nature>>
This company is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Providing services to clients in 10 different industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
<<Position - Content Review Management >>
Roles & Responsibilities –
Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
Reviewing/updating contents on a popular social media platform
Audit of content received and sharing for Social Media Upload
Qualifications
Requirement
Language:Korean & English
Education background: Degree
Skills :
Proficiency in Native Language (Read/Speak)
Good command over verbal & written English language
Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus
Awareness of current affairs and events in the respective markets/countries
Mature & analytical
High on team work and engagementEnglish Level
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Other Language
Korean, English
Additional Information
Benefit
■Salary:Confidential
■Bonus:No
■Benefits
・AL:15 days
・MC:14 days
・Night shift:RM300
・House allowance:RM200/m
・Medical insurance
・Sport gym & Dentist
・Flight ticket to Korea (once in 2 years)
・VISA application support
*For the candidate from Korea, flight ticket & hotel will be booked by company.
Hotel stay will be maximum 1 week.Working Hour
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Holiday
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Job Function