Overview

• Salary

  3,000 MYR ~ 4,500 MYR

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  Company Profile:
  This Company has been involved in providing solutions to the solid state lighting industries. Over the years, the infra-structure has been developing to meet the professional aspects of solid state lighting needs. From the basic printed circuit boards, we build Light Engines MCPCB, provide complete thermal solutions, assemble LEDs onto boards, and also manufacture the entire complete SSL product.
  
  Location: Bayan Lepas
  
  Job Details:
   Responsible for providing technical support coverage.
   Responsible for new project enquiry, market survey, feasibility study and prepare product technical proposal.
   Convey and coordinate customer requirement to internal support.
   Recognize, solve and escalate difficult technical issues within Customer Service, Quality and Engineering departments.
   Work with and support product development team to troubleshoot product issue and made enhancement.
   Provide and/or propose an appropriate solution to customer on product basis.
   Provide resolution of support issues by having a strong understanding of Opulent capabilities.
   Have good cross department/customer communication and relationships.
   Assist customer to solve technical issue or provide technical advice.
   Analyst the product trend in the market. Feedback the result to management for business strategy discussion.
   Interpret customer technical drawing and convey the message to internal engineering/operation team.
   Work closely with sales/CS to close a RFQ from customer.