Overview

• Salary

  5,000 MYR ~ 5,500 MYR

• Industry

  Call Center, Consulting, Other

• Job Description

  In this job, the candidate will work with one of myriad brands/projects happening in the BPO company. As working with the fast pace job, the task be:
  
  - Demonstrates clear and polite written communication (English and Korean)
  - Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
  - Maintains a positive and professional demeanor and portrays the company in a positive light
  - Demonstrates knowledge and use of departmental resources, policies and procedures
  - Maintains email handle time, while remaining friendly and informative (after call email to customers)
  - Maintains productivity and quality standards
  - Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
  - Demonstrates appropriate sense of urgency for customer responses
  - All other duties as assigned
  
  Please do tell us your available time/date, so we would right way contact you for the job!!