This job is closed

Korean Executive Customer Service for Famous Travel Booking Firm ID:44975

5,000 MYR ~ 5,500 MYRPetaling Jaya
  • Job Category

    Customer service/Sales

  • Industry

    Call Center, Consulting, Other

  • Job Description

    In this job, the candidate will work with one of myriad brands/projects happening in the BPO company. As working with the fast pace job, the task be:

    - Demonstrates clear and polite written communication (English and Korean)
    - Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
    - Maintains a positive and professional demeanor and portrays the company in a positive light
    - Demonstrates knowledge and use of departmental resources, policies and procedures
    - Maintains email handle time, while remaining friendly and informative (after call email to customers)
    - Maintains productivity and quality standards
    - Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
    - Demonstrates appropriate sense of urgency for customer responses
    - All other duties as assigned

    Please do tell us your available time/date, so we would right way contact you for the job!!

  • Requirement

    - Language : Excellent, basic English (for survival in Malaysia)/Some requires good -> Business level english
    - Education Background :
    - Experience : Call centre, customer service
    - Require Skill : basic PC skills,
    - Certificate : University, Diploma
    - Age : <45
    - Gender : No restriction
    - Others : --

  • Other Language

    Korean, English

  • Benefit

    Basic Salary: RM 5k (RM500 increment/2year)
    -Allowances (meal, Language),
    KPI up to RM300;
    Night Shift Allowance >RM 200
    Assistance for kicking start life in Malaysia (shelter, bank, i-Kad etc)
    Insurance: Health & Life Insurance worth RM 40k per person
    Fast to lift position, fastest in 1 year!!

This job is closed

Contact usup-arrow
Feel free to contact our career advisor.