Qualifications

• Requirement

  - language : English, Korean
  - background : degree
  - experience : N/A
  - skill:
  Knowledge of various software and applications (minimum: Windows environment and MS Office package)
  　 Proficiency in [certain foreign language] and good command of English
  　 Knowledge of various software and applications (minimum: Windows environment and MS Office package)
  　 Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, sense of urgency, optimism and enthusiasm
  　 No previous experience necessary
  - Core Skills :
  　 Basic Service Knowledge.
  　 Customer Relationship – able to establish quick working relationships/empathy with customers.
  　 Communication – listening, ability to communicate clearly with customers, colleagues and managers.
  　 Problem Solving – understands and resolves basic problems.
  　 Drive and determination.
  　 Tolerant.
  　 Time Management.
  　 Team Working – team player.
  　 Technical knowledge (e.g. Microsoft Office, PCs basic networking).
  　 Has a flexible approach and works well under pressure.
  　 Business Awareness.
  　 Understanding of business continuity processes.
  - Certificate : N/A
  - Others : Able to rotate on Shift (24X7)

• English Level

  -

• Other Language

  Korean, English