Investigation AnalystID:42385

4,500 MYR ~ 5,500 MYRKL Sentral
  • Job Category

    Custmer support/service, Other

  • Industry

    IT/Telecommunications, Call Center, Consulting, Other

  • Job Description

    Company profile:This company is a MNC company provide consulting and professional services to company.

    Location: Subang Jaya ( Selangor)

    Job Descriptions:
    - Investigate suspicious activity and behavior that could pose a risk on business organization Platform.
    - Communicate effectively with via email and/or telephone with customers, which will include: Buyers, merchants and internal customers to analyze risk.
    - Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
    - Consistently achieve/exceed weekly productivity and quality standards for investigations.
    - Participate in ad hoc projects/assignments as necessary.
    - Achieve weekly productivity and quality standards for investigations.
    - Be prepared to be flexible with working hours and work Saturdays or Sundays as part of normal 5 day shift.

  • Requirement

    Requirements:
    - Language : Able speak Japanese or obtain JLPT N1-N3
    - Experience : Prefer customer service experience but fresh grad welcome
    - Other : Able to work under shift

  • Other Language

    English, Japanese

  • Benefit

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